Care.comReviews of care.com

2.46,298 reviews
Kids & Family
1501 South Mopac Expy, Suite 340, Austin, Texas

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Care.com

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About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: care.com
Category: Kids & Family
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Care.com reviews

Showing 1,700 reviews with 5 stars · Clear filters

Kathy A.
Jul 7, 2024
She was professional and gracious…
She was professional and gracious throughout the process. We had to cancel because of sickness and ahe handled that with kindness.
Response from Care.comJul 8, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Bob M.
Jul 7, 2024
Liny at Care.com was there when we we needed her!
Liny at Care.com was there when we needed her most! She is calm, compassionate, and competent. She gently worked with my 99 year old mother-in-law to help with personal needs, showering, dressing, and meds. Liny interviewed me on what needs my m-i-l had and what needed to be done, then Liny went into action. I would definitely hire Liny again and I highly recommend her!
Response from Care.comJul 8, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Gail L.
Jul 7, 2024
This was my first time needing a…
This was my first time needing a caregiver. Shresse J was an absolute Godsend. Very caring, flexible, knowledgeable, kind and considerate. She took care of me and anticipated my needs prior to me realizing they were necessities. Although I only needed her for a few hours on one day, she followed up with me the next day to ensure I was fine and had no further needs. Shresse J went far and beyond what she was asked to do. I cannot express how truly grateful for all she has done for me. Exceptional as a caregiver and as a person.
Response from Care.comJul 8, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Sylvester R.
Jul 6, 2024
On time outstanding work performance…
On time outstanding work performance knowledge and experience.
Response from Care.comJul 8, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Susie W.
Jul 6, 2024
Found a great housekeeper and it was…
Found a great housekeeper and it was easy to do.
Response from Care.comJul 6, 2024
It's wonderful to hear this! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
Elaine T.
Jul 5, 2024
Very easy to use with quick response
Very easy to use with quick response
Response from Care.comJul 6, 2024
So happy to hear you are finding success with the site! We really appreciate you sharing your experience! Thank you, Care.com Member Care Team
Jennifer A.
Jul 2, 2024
The care giver that took care of our…pets
The care giver that took care of our fur babies while we were out of town was great! I would highly recommend her.
Response from Care.comJul 2, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
James F.
Jul 2, 2024
Very kind
Very kind. Sent picture updates.
Response from Care.comJul 2, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.

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Care.com reviews

She was professional and gracious…

Liny at Care.com was there when we we needed her!

This was my first time needing a…

On time outstanding work performance…

Found a great housekeeper and it was…

Very easy to use with quick response

The care giver that took care of our…pets

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About Care.com

About these reviews

More in Kids & Family

Family Tree Support

FamilyTreeDNA

The Travel Nanny

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Care.com reviews

She was professional and gracious…

Liny at Care.com was there when we we needed her!

This was my first time needing a…

On time outstanding work performance…

Found a great housekeeper and it was…

Very easy to use with quick response

The care giver that took care of our…pets

Very kind