Care.comReviews of care.com

2.46,298 reviews
Kids & Family
1501 South Mopac Expy, Suite 340, Austin, Texas

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Care.com

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About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: care.com
Category: Kids & Family
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Care.com reviews

Showing 1,700 reviews with 5 stars · Clear filters

marybeth R.
Jul 19, 2024
Sitter arrived late
Sitter arrived late, but in time to make my appointment. She kept me informed about what was happening with the carpet layers at home.
Response from Care.comJul 19, 2024
We're happy to hear you found a caregiver to meet your care needs. If you haven't already, please consider sharing your experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Kathleen C.
Jul 19, 2024
Sophia answered a list of questions I…
Sophia answered a list of questions I had via chat clarifying things I wanted ti know about CARE. She was most helpful
Response from Care.comJul 19, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Irene C.
Jul 18, 2024
Willa was wonderful with my pup
Willa was wonderful with my pup. He took to her instantly. Finn is just a puppy and needs a great deal of supervision and instruction- I was so happy that Willa was more than willing to help with all of Finns training.
Response from Care.comJul 18, 2024
We are thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Tonya C.
Jul 18, 2024
care.com was a life saver for my…
care.com was a life saver for my family! They were there when I could not get insurance to move quickly for my mom who had been injured.
Response from Care.comJul 18, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Darlene S.
Jul 17, 2024
She is very sweet
She is very sweet, and caring!!
Response from Care.comJul 17, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Jennifer H.
Jul 16, 2024
I was able to send messages back and…
I was able to send messages back and forth. We met in a safe place before going to my home.
Response from Care.comJul 16, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Mike C.
Jul 16, 2024
Definitely came through and She was…
Definitely came through and She was great with my 3 kids
Response from Care.comJul 16, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Jolene S.
Jul 14, 2024
Aubrey is a charm
Aubrey is a charm! She kept us updated on her arrival, departure and how it was going with our furry family! She sent us pictures of the pups during her stay. I would highly recommend her!
Response from Care.comJul 15, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.

Care.comReviews of care.com

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Care.com reviews

Sitter arrived late

Sophia answered a list of questions I…

Willa was wonderful with my pup

care.com was a life saver for my…

She is very sweet

I was able to send messages back and…

Definitely came through and She was…

Aubrey is a charm

About Care.com

About these reviews

More in Kids & Family

Family Tree Support

FamilyTreeDNA

The Travel Nanny

Now Citizens

Care.com reviews

Sitter arrived late

Sophia answered a list of questions I…

Willa was wonderful with my pup

care.com was a life saver for my…

She is very sweet

I was able to send messages back and…

Definitely came through and She was…

Aubrey is a charm