Care.comReviews of care.com

I'm new here. Still observing. Is okay

The app has many issues. you can’t delete old unread messages, or even just mark them as read. So there is always a red dot showing you have new messages, even when you don’t. I tried on the app and desktop site, I had to contact support and wait 15 minutes to have them delete them for me, they agreed that’s the only way. There’s also no way to save jobs to go back and apply to them. I’ve applied to around 30 jobs now and heard back from maybe 4 or 5 families. There is also a huge range in pay for some families (like $16-$25 an hour.) they should expect to pay more than a daycare for a private nanny, especially if the family is expecting flexibility in their schedule. It’s also interesting that I have to pay $15 for a background check that was never actually done, it just proves to families we have to pay to use the site. Most of my childcare friends no longer use care.com, Facebook and Nextdoor is much easier and better designed for communication.

I think you--and other companies--need to remember there are some of us very senior citizens who need help like longer time on chat, larger print option, etc. I am trying to find help for my husband, post CA/radiation/etc., and me, congestive heart failure, and we are both 85 so added stressors just make it tougher to manage life.

I had several people contact me. A couple said they could come Tuesday but when I asked what time I didn’t get a response. I even marked one as hired but no one came on Tuesday. I started a new job request for Friday. Also I tried to arrange pet care and it said I had to put in my credit card information to post the job. After this experience I’m not sure if the 3 month subscription is worth it

I confirmed “your hired” and even asked her to call me. No follow up. I booked with steamboat baby company.

Few candidates in my area. One never responded. Finally found one 5 minutes from my home and hired her today.

The website job listing process is not good. I posted my needs with a subject line and that was not visible to the care givers. They could only save the information that I was required to put in. I could not put 2 times in one day to indicate two shifts because the job posting process does not aĺow this, so the end result looked like I wanted someone all day all week.

It would be so much easier for us Nannies to know when looking for families to apply for if the families are paid premium members or not. You can apply for the job and says ____isn't actively hiring. Which means not a pd member. Not sure if they are notified or even able to read applications sent to them, It's a waste of time and frustrating honestly. Also a lot of families leave jobs up for past times. For instance it's 3-24-24 today jobs started back in February or early March STILL up there but filled already! It's annoying. I can go on but I won't. Overall it's an OK experience.