Care.comReviews of care.com

2.46,298 reviews
Kids & Family
1501 South Mopac Expy, Suite 340, Austin, Texas

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Care.com

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About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: care.com
Category: Kids & Family
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Care.com reviews

Showing 1,700 reviews with 5 stars · Clear filters

customer
Aug 4, 2024
Amazing sitter
Amazing sitter! She was safe, patient, kind l, while also being fun and engaging with our high energy 7 year old.
Response from Care.comAug 5, 2024
We are thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Melvin L.
Aug 1, 2024
Very good personality and I just liked…
Very good personality and I just liked her so I hired her.
Response from Care.comAug 1, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Kennedy
Jul 31, 2024
Fast & Competent
Someone got back to me quickly and explained what was going on in a professional manner.
Response from Care.comJul 31, 2024
We love hearing this! Thanks so much for sharing and for the great review! Thank you, Care.com Member Care Team
Galen R.
Jul 31, 2024
Mary was Professional
Mary was present, pleasant, and professional & we've already scheduled her next vist. I highly recommend her.
Response from Care.comJul 31, 2024
I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by also leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Sarah O.
Jul 31, 2024
Will absolutely book her again! :)
She was great! She was down on the floor playing with my 1 year old, getting him laugh and playing peek a boo, rocked him to sleep singing to him, she treated my son like I do, and that's exactly what I hoped for. He had her full attention and even though he can be shy, he loved her and I could tell by the end of the day he was so excited and had a great day. He slept great that night too. I plan to book her again definitely!
Response from Care.comJul 31, 2024
Hi Sarah, I'm thrilled to hear you found such an exceptional caregiver. If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center article for directions on how to leave a review, or contact us at Care Help Center for Families, Caregivers & Partners for assistance.
Stine K.
Jul 29, 2024
wide and long selection list.
wide and long selection list.
Response from Care.comJul 29, 2024
Thanks for sharing the love! Thank you, Care.com Member Care Team
Tereza B.
Jul 26, 2024
Great experience with caring babies until grown up and go to school jobs taxes paid
Great experience with jobs taxes paid
Response from Care.comJul 29, 2024
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Rod
Jul 25, 2024
Very understanding and understanding
Very understanding and understanding
Response from Care.comJul 25, 2024
Thanks for sharing the love! Thank you, Care.com Member Care Team

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Care.com reviews

Amazing sitter

Very good personality and I just liked…

Fast & Competent

Mary was Professional

Will absolutely book her again! :)

wide and long selection list.

Great experience with caring babies until grown up and go to school jobs taxes paid

Very understanding and understanding

About Care.com

About these reviews

More in Kids & Family

Family Tree Support

FamilyTreeDNA

The Travel Nanny

Now Citizens

Care.com reviews

Amazing sitter

Very good personality and I just liked…

Fast & Competent

Mary was Professional

Will absolutely book her again! :)

wide and long selection list.

Great experience with caring babies until grown up and go to school jobs taxes paid

Very understanding and understanding