Care.comReviews of care.com

2.46,298 reviews
Kids & Family
1501 South Mopac Expy, Suite 340, Austin, Texas

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Care.com

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About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.

Website: care.com
Category: Kids & Family
Location: Austin, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 76% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Care.com reviews

Showing 1,700 reviews with 5 stars · Clear filters

Patrice A.
Dec 4, 2024
My caregiver Shontae W
My caregiver Shontae W. Was fabulous! She was so kind and very helpful. Easy to talk to. It was a wonderful initiation. She was spot on time for each pick up and I will be using her again!
Response from Care.comDec 10, 2024
We love that you're so happy with your caregiver! Please consider sharing this by leaving a review on their account. Please see our Help Center article for directions on how to leave a review, or contact us via our Help link at https://help.care.com/s/contactus for assistance. Please include Reference Number REV-024950 when you message.
Mary M W.
Dec 4, 2024
rose was on time detail oriented…
rose was on time detail oriented communicated consistently. she treated my belongings with care! and mostnof all she understood i had been many weeks in hospital and was very forgiving of my poor housekeeping while i was hospitalized i will definitely ask herbto come back!!!
Response from Care.comDec 10, 2024
This is fantastic to hear! Thanks so much for sharing! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via our Help link at https://help.care.com/s/contactus for assistance. Please include REV-024949 when you message.
Reanna
Dec 4, 2024
Amazing
Amazing! Yusselin was prompt, so helpful and did an amazing job especially with so many changing requests. Can’t wait to have her help us out again!
Response from Care.comDec 4, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Marion G.
Dec 4, 2024
Willing and enthusiastic worker
Athena took care of all my husband’s personal needs. She was friendly and enthusiastic. She helped me by taking care of some household chores.
Response from Care.comDec 4, 2024
We love hearing this! Thanks so much for sharing! Thank you, Care.com Member Care Team
Kwanza D.
Dec 3, 2024
Perfect for young infant.
Mackenzie was flexible and understanding with my last minute changes. Her warm demeanor and caring manor was a godsend for me and my baby.
Response from Care.comDec 3, 2024
This is wonderful to hear! Please consider sharing your positive experience by leaving a review on their account. See our Help Center article for directions on how to leave a review, or contact us via our Help link at https://help.care.com/s/contactus or Facebook Messenger. Please include Reference Number REV-024942 when you message.
E F.
Dec 3, 2024
Super customer service
Super customer service, super customer service Rep Darwin, all and all just SUPER>
Response from Care.comDec 3, 2024
Thanks so much for the great review! I'm happy to hear you that you have had such a great experience!
customer
Nov 30, 2024
This was surprising easy to do
This was surprising easy to do. We posted our babysitting job and had a good response from well qualified applicants and was able to find a person for the job.
Response from Care.comDec 3, 2024
Thanks so much for the great review! I'm happy to hear you have found success with the site!
Janna H.
Nov 30, 2024
Care.com was easy to work with.
Care.com was easy to work with.
Response from Care.comDec 3, 2024
This is wonderful to hear! We're so happy you had a positive experience!

Care.comReviews of care.com

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Care.com reviews

My caregiver Shontae W

rose was on time detail oriented…

Amazing

Willing and enthusiastic worker

Perfect for young infant.

Super customer service

This was surprising easy to do

Care.com was easy to work with.

About Care.com

About these reviews

More in Kids & Family

Family Tree Support

FamilyTreeDNA

The Travel Nanny

Now Citizens

Care.com reviews

My caregiver Shontae W

rose was on time detail oriented…

Amazing

Willing and enthusiastic worker

Perfect for young infant.

Super customer service

This was surprising easy to do

Care.com was easy to work with.