Care.comReviews of care.com

Response from Care.comApr 26, 2024

Thank you for your feedback. We're so sorry to hear that you were not aware that our memberships auto renew until cancelled. This information is included on every upgrade page, as well as our billing confirmation and Terms of Use. Our service is by subscription so members have the convenience of using their premium benefits whenever they need them. However, they can always cancel through their account or by reaching out to our Member Care team at any time. If you have any questions or concerns about your account and billing history, please reach out to us through the contact us link at https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-021362 when you message. We would be more than happy to help. Thank you.

Response from Care.comApr 30, 2024

Hi Jim, I'm so sorry to hear that you were not aware that our memberships auto renew until cancelled. If you would like us to review your account, please reach out to us through the contact us link at help.care.com or through Facebook messenger. Please include Reference Number REV-021359 when you message.

Response from Care.comApr 30, 2024

Hi Olive, I’m sorry you had trouble with your reviews. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our FB Messenger. Please include Reference Number REV-021354 with your message.

Response from Care.comApr 30, 2024

Hi, I'm sorry to hear you did not have a positive experience with a member. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our Facebook Messenger. Please include Reference Number REV-021334 with your message.

Response from Care.comApr 30, 2024

Hi Kathy, We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our FB Messenger. Please include Reference Number REV-021332 with your message.

Response from Care.comApr 30, 2024

Hi Devon, I’m sorry for your frustration. We'd be happy to assist you if you want to reach out to us through our Help Center's contact us form found at help.care.com. You can also reach out to us through our FB Messenger. Please include Reference Number REV-021313 with your message.

Response from Care.comApr 23, 2024

Thank you for your feedback, Sheara. If your account was closed, it most likely means you do not meet our eligibility guidelines. Please don't hesitate to review our Terms of Use and Safety Center for further information. Thank you.

Response from Care.comMay 22, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.