Care.comReviews of care.com

I just signed up w/ Care.com last night and cannot get into the app!!!! Total rip-off. I'm filing an FTC complaint!!! There is no way to contact anyone to get a refund of $18.99 WHAT A SCAM!

Care.com was an absolute waste of money. When setting up the ad, I said specifically what I was looking fo in a housecleaning service. Then, by the time care.com abbreviates your ad the very specific important details have gone missing because they use a form ad that does not include the details. It was very frustrating and difficult to communicate with people who responded to the ad. I was not able to have anybody respond who was a good match because some of the details of the ad were missing. I contacted them and asked them for a refund and the customer service was extremely slow and they were unhelpful. Do not waste your money here. The site is really a piece of garbage.

Our sitter that we chose did not show up or even call or message. We had reservations and she said she would be here. We had other people apply but since this person said she would definitely be here, we didn't contact anyone else. This was our first time EVER trying care.com and our first time trying to go out in a year. Very disappointing especially since we paid for the stupid service.

We agree that she would come by on Saturday April 27,2024 @ 2 PM. She did not come or called to cancel.

Have not used the service for over 7 years. Just saw they are still billing me an annual fee. Disputed with CC, Care.com came back to prove you canceled. I never even get an email from them; they just obviously try to bill you forever. Check out their Better Business Bureau rating of 1 out of close to 1000 bad reviews. Care.com sucks, really. I used them when my kids were little, one of their providers stole our CC.

I had a one month premium membership with care.com. Upon reviewing some provider's profiles and trying to connect with them through the system, it became very clear that many of the provider's accounts were outdated. Their posted availability was not current, a few had picked up other jobs and had not yet cancelled their accounts, many folks didn't respond to messages, and one young lady didn't even know that she had an active account and lived 2 states away! In hindsight, this should have been my warning. I cancelled the membership, got an email confirmation of the cancellation (had to ride out the full month) and was assured that I would not be charged again. WRONG!!! They continued to charge my account for months after and when I finally noticed this on my credit card statement and called them, their phone system directed me to their website for assistance. I found the chat feature again and that person/bot did nothing to resolve this issue. The excuse was that my membership was reactivated -- I assure you that I did not do this -- and per their policy, could not issue a refund. I went to BBB to file a complaint and care.com is not accredited. I would absolutely not recommend this service to anyone.

I accidentally typed something and didn't even post it. It says flagged. I can't get any help and then they close my account. LITERALLY 1 the same day and I paid for a year membership. It's a serious scam. They steal your money.

Trap er niet in het is oplichting ! Krijg nooit een reactie heb meteen weer opgezegd, het kost je alleen geld. Advies...niet doen