Care.comReviews of care.com

Response from Care.comMay 21, 2024

Hi Justin, So sorry to hear you didn't have any luck with our service. If you'd like us to take a look at your account and see where we can help, please each out to us through our Help Center contact us link at https://help.care.com/s/contactus or via Facebook messenger. Please include Reference Number REV-021553 in your response.

Response from Care.comMay 14, 2024

Thank you for your feedback, David. We're so sorry to hear that our service didn't meet your expectations. If you'd like us to take a look at your account and see where we can help, please reach out to us through our Help Center contact us link at https://help.care.com/s/contactus?language=de or via Facebook Messenger. Please include Reference Number REV-021538 in your response. We would be more than happy to help. Thank you.

Response from Care.comMay 17, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comMay 21, 2024

Hi Scott, I am sorry for your frustration. I can assure you the profiles on our site are real and we've had many happy members. We'd be happy to try to assist if you want to reach out to us through our Help Center at https://help.care.com/s/contactus or through Facebook Messenger. Please include Reference Number REV-021533 when you message.

Response from Care.comMay 17, 2024

Thank you for your feedback. We're so sorry to hear you didn't have any luck with our service so far. If you'd like us to take a look at your account and see if we can offer any tips to help your search, please reach out to us through our contact us link at https://help.care.com/s/contactus or via Facebook Messenger. Please include Reference Number REV-021532 in your response. We would be more than happy to help. We can assure you that we've had many happy members make great connections using our service. Thank you.

Response from Care.comMay 21, 2024

I'm so sorry you were not aware that our memberships auto renew until cancelled. This is included the upgrade page, billing confirmation and Terms of Use. If you'd like to discuss further, please reach out to us through the contact us link at Care Help Center or on FB messenger. Please include Ref# REV-021515 in your message.

Response from Care.comMay 17, 2024

Thank you for providing your information. We will be reaching out to you via email. If you need further assistance, please reach out to us through the contact us link at https://help.care.com/s/contactus.

Response from Care.comMay 21, 2024

Hi Lizza, I'm sorry your experience made you think our site is not legitimate. Many members make great connections using it. If you'd like us to review your account and see if we can help with your billing or your search, please reach out via https://help.care.com/s/contactus or via Facebook. Please note REV-021508 in your response.