Care.comReviews of care.com

I quickly found a caregiver. It was a good match. I am not so sure about safety measures because I didn’t really understand their screening process even though they say that the people are screened.

The experience has changed in the years. It has been streamlined. Although it seems easier, I’m disappointed in the time it takes for me to be notified. I have all my notifications on but there is a big delay in me getting my messages. To me that can be a game changer in getting the job.

I have been a Nanny with Care.com for several years now meeting up with the requirements of the site policy & worked with several families professional in my mannerism, diligently carrying out my duties & cared for the children like mine. Also had good working relationship with parents/children I have worked for & interviewed with. My account was removed for no reason since 6 days while I was preparing for a set virtual interview that same day & didn't have a chance to communicate with the prospective employer. I have no idea as to why but I was sent an e-mail & told to appeal for reinstatement. The hurtful part is the communication to the families as that really made them feel confused, scared & lost of trust. Also caused me set job interviews canceled & whilst some put a stop to the employment offers making me feel so awful & pained considering not having any clue as to why my account was flagged. I really hope & praying that am told what I did or said wrong so to make amends as no one is perfect in life & ensure the situation never repeats itself. Having said all these I must confess care.com has been a huge blessing to me & I have also been a blessing to others that have met in this journey of my Nanny Career. I would plea & appreciate if any adjustment could be done & create room for improvement to the policies. Thank you so much for giving me the opportunity as a member of care.com I would love to continue being part of the care.com family when my account gets reinstated.

Care helped me to find a job that’s been working out great. My issue with the app though is that it is not accurate. The job posting will say 1 child- then you view the job and it’s 2 or 3 children. It also doesn’t accurately portray the pay. I’ve looked on many jobs listed at $22/hr and you view the job and it’s $18/hr. This wastes a lot of time. Also, there is no way to save where you left off looking at jobs. Then you have to re-scroll through them all which is another waste of time!! So, when I am looking for supplementary or one day jobs it takes hours and isn’t very user friendly. Could someone work on those issues??

Care definitely gets you access to a lot of care givers. It is super helpful to see how many folks are out there. I like the feature where it shows all the things they offer primarily and then other services they can provide if wanted/needed.

I got at 10 contacts for the housekeeping job but only 3 were conducive for the position. I was surprised how many people applied who lived 1.5 hours from me! This was my first time using Care.com but everything went well and I hired the first person who applied. I didn't like that large company where applying. I felt at ease with the system and was happy with the results.

There are a number of old profiles on the site. They don't respond. So they must be obsolete. Therefore I had to message a plethora of cleaners before I got a response.

Would recommend to others for vetting caregivers. Not worth keeping the subscription long term. Daycares don't seem to be vetted. More like sponsored listings.