Brenda A.
I was lookin to get assistance for…transportation for appointment
I was lookin to get assistance for transportation to and from appointment. I set up everything thinking it was for one fee if 13.95 a month plus rates by providers I signed up and was charged 169.00 and within one hour I tried to cancel without being successful. Then they said it will be canceled in April 2026. I have not been able to reach a customer service phone number or get reply on how to get a refund and when I contacted a provider they said they could not help me with my needs. I was miss lead by information given to me by care.com as well as mislead regarding my fee. I can't get any assistance regarding this matter. It's been less than 12 hours. This is a total scamm
Response from Care.comApr 8, 2025
Thank you for your feedback. I'm sorry to hear of any confusion with your billing! Please email us directly at [email protected] and please include REV-025443 when you message so we can make sure this is resolved for you.



