Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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William
Very prompt response from members when booking a babysitter for the evening. The website is user-friendly and allows me to review the sitters before hiring. The sitters themselves are also very responsive.
Response from Care.comSep 8, 2025
Thanks so much for the great review! I'm happy to hear you are finding success with the site! Thank you, Care.com Member Care Team
Lynetta G.
Alexis was timely and professional. Also very pleasant!
Response from Care.comSep 5, 2025
Thank you so much for sharing this! If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center (help.care.com) for directions on how to leave a review, or contact us at [email protected] for assistance. Please include Reference Number REV-025798 when you message
Morton K.
Large number of qualified people
Response from Care.comSep 5, 2025
We're so happy to hear that you're having a good experience with your search! Thank you for sharing!
Martha L.
I think I found the right person for my son she seems very experienced very loving and caring caregiver/babysitter very professional
Response from Care.comSep 4, 2025
I'm thrilled that you found a great caregiver! If you haven't already, please consider sharing your positive experience by leaving a review on their account. Check out our Help Center (help.care.com) for directions on how to do so, or contact us at [email protected] for assistance. Please include Reference Number REV-025793 when you message.
Marcia
It's a company with very responsible and friendly clients. I haven't had any problems with the families I've worked with; they pay on time, are respectful, and are families you feel comfortable with.
Response from Care.comAug 21, 2025
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Odona A.
If you use common sense a wonderful way to find work in your area.
Response from Care.comAug 20, 2025
Thank you so much for your feedback! We truly appreciate you taking the time to share your positive experience!
Kim J.
I get jobs through them all the time. I enjoy the app and enjoy babysitting
Response from Care.comAug 14, 2025
Thanks so much for the great review! I'm happy to hear you are enjoying your experience with the app!
Prudence M.
It made babysitting/nannying so easy for me. I can choose the age group I want to look after and communication with parents has been easy. I’ve been recommending it to friends ‘cause of how convenient and safe it is
Response from Care.comJul 29, 2025
We really appreciate your feedback and are so glad to hear that you are having such a good experience using the app!
