Care.comReviews of care.com

Dit is absoluut een foute organisatie die met een verkeerd beeld voorafgaand diensten aanbied! Oplichters is zeker passend! Ik heb geprobeerd contact te krijgen wat niet lukt! Het aanbod is er nauwelijks alleen voor €50 per uur! Niemand reageert of het profiel is verdwenen. Ze schrijven €70 af via ADYEN BV… Volkomen eens met onderstaande reacties!! En krijgt men in het Engels via een chatbox(AI) een antwoord!!! CARE MY AS!

Care.com debited $187 on 9/10/2024 for a babysitter who did not have a pay account. I paid the sitter in cash. Care.com then stated they would refund me the money only for me to find the debited a second time $187 from my account... That's $374 they have taken and not refunded the initial $187. I have notified my bank and I am searching my legal options.

I was searching for a pet sitter and signed up with care.com, choosing their monthly subscription plan (the option with the least amount of time) so that I could actually message sitters. When I found a sitter I liked it was set up where I couldn't message her directly; care.com wanted to book her (be the middle man) and required a temporary hold on my credit card. The hold wasn't even monetarily appropriate, meaning I only needed care for an hour a day for my dog, rather than all day. No options to change. I'm not comfy with temporary holds due to a past negative experience and that's my perogative. I immediately tried to cancel my subscription and of course the phone number I had to search for referred me back to the site for "help". Long story short, the best they could do was cancel my recurring monthly subscription but they did not give me a refund, as per their terms and conditions I'd agreed to. (Since I immediately tried to cancel, within 20 mins of signing up, I feel their terms and conditions could have been waived). This was a great site for me during covid. I was able to directly interact with child care sitters without additional holds on my credit card. I'm so disappointed with this site and do not recommend it.

The worst and scamfull business concept ever. You receive a lot of messages but cannot contact with the person sending the message unless you pay. Then you pay, and that person disapperars. So, the message was created to get you paying. Is this not illegal? Completely unmoral, though.

An AI run company. No one is reading or answering these reviews; just a good way to vent and discourage others from being scammed. Unfortunately, good people on both sides, the looking and the offering, some not computer literate, are truly shut out except for pages and pages of the 'help center.' They demand an upgrade subscription after only a couple of visits, especially if you are trying to connect with someone. Their phone number is 737 202 3114 but you will get only a non-musical hold with screeching whistle sounds.

I never hit subscribe and they charged my card anyway when I tried to back out of exploring their subscription levels and add-ons. Then they refused to refund me. Completely fraudulent activity. Beware.

They picked up my old credit card from 2020 to start charging me again even though I canceled years ago. I tried to dispute the transaction and they denied a refund. Then, when I disputed with my CC agency they sided with Care.com because, according to the terms and conditions, I received services from care.com because I logged in. The only reason I logged in was to talk to customer service and take screenshots to send to the CC company. All services they provided were in 2020. Now I am out $156. Worst service. Don't ever use this company. They are doing some shady stuff.

never fixed my problem