JT
easy to find a job that meet desires!
easy to find a job that meet desires!
Response from Care.comJul 7, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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JT
easy to find a job that meet desires!
Response from Care.comJul 7, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Smith
I’m able to find seniors in my area who need support, and some members communicate clearly about the next steps in the hiring process. But others will tell me I’m hired, only for me to find out on the start day that they chose someone else. Sometimes they stop communicating altogether and never follow up with the details I need before the day I’m supposed to begin working.
Response from Care.comJun 25, 2026
So happy to hear you are finding success with the app! We really appreciate you sharing your experience!
Shannon H.
Care.com is doing a good job managing my payroll for caregivers and recently I used its website to find two new caregivers for my private care home. It made it much easier than going newspaper or craigslist.
Response from Care.comJun 22, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
David H.
Great job Danki K did.
Response from Care.comJun 20, 2026
We're so happy to hear this and are very glad that you found a great caregiver!
Maria P.
I placed my request and within 24 hours I had several excellent candidate's profiles that I could review. I hired an excellent Caregiver within 24 hrs. Care.com had previously vetted the candidates and it saved me a lot of work at a time when taking care of my sister was the most important thing. My one concern, and that is why I gave 4 stars is that there is no easy way to stop the app. once we selected a person. I kept receiving profiles and had to respond to all within 24 hrs. Frankly, I did not have time to respond to all of them. I had other priorities at this time. Overall. Great app.
Response from Care.comJun 20, 2026
Thank you for your feedback, and we're really happy that your found care! If you close your job, you will not receive any more applicants; you can find instructions on our Help page (help.care.com) or don't hesitate to contact us at [email protected] for assistance! Please include Reference Number REV-027102 when you reach us. Thank you!
Tim Z.
Was looking for housekeeping help. Had two good candidates respond with good offers. Hired one of them. My only peeve was the initial implication of some free initial access, only to find out that ONLY my job submission was free. To see any responses, you must subscribe. Not unreasonable but a surprise.
Response from Care.comJun 18, 2026
We're glad you were able to find a housekeeper and we really appreciate your feedback! I am forwarding it to our Management team so they are aware. If you'd like any assistance, please reach us at [email protected]. Please include Reference Number REV-027100 when you contact us. Thank you!
Kyla J.
A lot of the bugs in the app have been fixed, but there still are times when phone numbers don't send correctly. Some parts of having a membership are a bit confusing. I have successfully found numerous jobs, so I would recommend giving it a try.
Response from Care.comJun 17, 2026
We're really happy to hear that you have been using the service successfully, but are also sorry to hear about any difficulty you have experienced. Please don't hesitate to contact us at [email protected] if you'd like any assistance, and we'll be happy to help! Please include Reference Number REV-027096 when you contact us. Thank you!
dontpanic07042
Everything about dealing with Care.com was great. The only reason I didn't give it 5 stars is because of the autorenewal policy, which I oppose on principal. But the people I spoke to who work for Care.com were wonderful, and the person I hired was absolutely amazing.
Response from Care.comJun 16, 2026
Thanks for the great review! We'd be happy to help you with the issue you are having. Please reach out to us at [email protected]. Please include Reference Number REV-027078 when you email.