Card KingdomReviews of cardkingdom.com

Prices for cards are ok, taxes are just fn ridiculous. Paying double just for taxes. Won't ever buy from here again. Pathetic.

Completely botched the delivery, swapped from expensive DHL (that I paid for) to a cheap UPS that doesn't know how to do a custom clearance in Europe. Ignored the emails and tickets. Filing for a chargeback now.

Before my rant about my latest experience, I've purchased from Card Kingdom several times in the past with near excellent service. This last time I sent a card in for trade and store credit. The card I sent was in perfect condition but to my surprise, they graded the card as "Very Good" which cost me $78 in trade in value. I spoke with customer service, with no compromise or real resolution other than too bad. I will not use them again, which sucks because they are the closest big name store near me and there really isn't a LCS near me. I definitely recommend finding other options rather that Card Kingdom.

I have previously always used Card Kingdom for singles. I recently bought a deck list in late February to receive my order the first week of March. Instead what happened is my package got mis-sorted and it took a week for me to get in contact with Card Kingdom regarding my order’s unknown delay. Eventually they contacted me and told me that my package got sorted incorrectly and will take 3-5 weeks to get to me. They offered me a refund for my shipping fee, which was 7$, and told me that I can’t get a full refund for my order until a month has passed. 7$ refund is not sufficient enough for an order that was supposed to arrive already, it is the 14th of March as I am writing this. They want me to wait another 3+ weeks before I can receive my package in order to get a refund at all- they said they “can’t consider it” until it’s arrived or labeled as missing. What an incredible mishandling of the entire situation and my loyalty as a customer. I will NOT be using Card Kingdom again.

Bad service problems with my card and shipping took to long not worth the time

**STAY FAR AWAY FROM CARDKINGDOM - ABSOLUTE NIGHTMARE EXPERIENCE!** I honestly don’t know where to start. This company is a complete disaster from top to bottom. I paid $500 for a package, and because I wanted it *somewhat* soon, I even upgraded the shipping to USPS Priority. It’s been TWO WEEKS now, and my package still hasn’t shown up. This is beyond ridiculous. But wait, it gets worse. I submitted a support ticket 5 DAYS AGO, and they haven’t bothered to respond. Not a single word. I could get more customer support from a brick wall. The level of incompetence here is staggering. And let’s talk about their website. If you think you’re going to get any sort of help, good luck. Their support web design is a mess — buttons that have no labels or explanations. One wrong click, and your entire support request *vanishes* without any warning. How does a company even mess that up? It’s like they actively tried to make their site as user-unfriendly as possible. But the cherry on top? They sold a *fake box* to a popular YouTuber, Wubby, who got scammed out of real product. How does that even happen? Are they just tossing fake boxes into shipments now? If I could rate this company ZERO stars, I would. I will never, *ever* buy from them again, and I hope this review helps someone avoid the nightmare I’ve had. There are WAY better places to buy Magic: The Gathering cards than Cardkingdom. Do yourself a favor and spend your money elsewhere. This company is trash, and their customer service is even worse. It’s clear they don’t care about their customers at all. **1/5 — COMPLETE JOKE. AVOID AT ALL COSTS!**

Unclear, covert and possibly unlawful handling of custom clearance leading to extra costs, delays and cumbersome reception of goods. Will never buy from them again.

Will charge you for VAT tax in your order, but not pass the info on to the courier. You will end up getting charged in customs due to their negligence. They refuse to refund the VAT they charged, or cover the Customs bill. They claim theres a cut-off value at 150 USD where they stop handling VAT - However ive made a order that costs 60 USD and one that costs 180 USD - I got hit with TAX+Fee charge on both, despite having payed CardKingdom the VAT in advance. Absolutely a joke of a company - Never shopping with them again. They will claim that this problem is your own fault for not reading their policy - even tho they are clearly not living up to them themselves. I made 2 order and both ended up costing double due to Vat tax and Fees incurred. As if this wasn't enough 2-3 cards from my order were clearly fake/counterfeit. Have a completely different feel and look then the rest of the cards. STAY AWAY