CardFool.comReviews of cardfool.com

Cardfool screwed up order and sent mine to someone else and their cards to me (invoice in package did not match shipping label). Since I had other person’s address I shipped her cards to her (at my expense of $16.10) and she will send me my cards. Both of us have tried to contact customer service to resolve (me with multiple emails to a supposed emily@cardfool and her with multiple voicemails because no one answered customer service number - 5 + days ago). Zero response to either of us. At minimum we should both be reimbursed for our shipping costs based on Cardfools shipping screwup. The only reason 2 stars instead of 1 is because I’ve had one previous order they managed not to mess up.

I ordered a card that didn't arrive so I contacted Tim who immediately responded. He said they mailed it but they promptly overnighted me a new card. The original card showed through the UPS three weeks after they mailed it to me. So they had actually mailed the card but clearly the UPS had an issue. Thank you for the excellent service and for your responsiveness to my problem.

I paid for a single card on 12/31 that was never sent. But, OH YES, they didn't waste any time charging my American Express card. I called their bogus customer service number and left two voicemails. I did not get any call back. I have no confirmation for ordering the card and have no receipt for paying for it. I will still open a dispute with American Express, even for $1.99! This company is a scam. 80% of the reviews are similar to mine. Where there's smoke there's fire.

I had two cards that had not been received. I called and left message after message and sent emails with no response. The CEO of the Company responded to one of my emails and then called me to apologize and say that the money for those cards would be refunded immediately. Doesn't get much better than that. Very impressive.

I was very disappointed when looking to purchase some cards today to see a birthday card that says "lets go Brandon" It saddens me that even on a site like yours, I have to see divisive cards like that. Oh well. There are lots of other places to use for cards.

27 cards waiting to be sent from Dec 15th. 3-4 calls and about 4 emails to customer service with no response. Is the company still in business? Hard to feel enthusiastic about Cardfool given my current experience.

2nd UPDATE: I spoke too soon! After Card Fool replied and I wrote the first update, they stopped responding! I’ve sent them 3 emails and no response. My cards didn’t ship and did not receive a refund. Stay away from this company. I will not be ordering any more cards from them! UPDATE: After leaving this review I got an immediate response. Thank You Card Fool for making it right!! I would like to suggest that your website be updated to make it easier to contact someone!!! And not wait for A bad review before correcting the issue. Previous Review: I have 18 cards that were supposed to ship on 12/6/2021 have NOT shipped. Have not been able to get a hold of anyone. The 2 phone numbers I found (took quite a bit of digging) always goes to voicemail. The message sent via their website has not been answered. Not happy at all and will no longer use this company!!!

I sent 2 e-cards and recipients never received, was charged for both. If you try to reset password or try to contact them, every link is broken, says not found. No way to contact them.