Criss C.
Worst company ever to deal with
Worst company ever to deal with. I liked an old postcard and thought I would receive it in the mail and I received a download of it by email. Are you kidding me. Ridiculous company and bad customer service when I sent an email. Never use it.
Response from CardCow.comJan 16, 2026
Hi-res scans are offered for many older postcards. It is abundantly clear when you are ordering a scan and not the original card. It clearly says "Purchase Scan", the cart says "Digital Download: 1200 DPI Scan", and then it says "Shipping & Handling: (None: Digital Download Only)" on the final checkout page. You also have to explicitly check and agree to our terms & condition when purchasing scans, and T&C state "Refunds for digital images will be given in store credit only." Not only that, but this customer purchased a scan in April, downloaded it then, and then tried to demand a refund 4 months later in August...