Geoff C.
Our 5-star experience with Caradonna…
Our 5-star experience with Caradonna Adventures was entirely due to Doris Pfister. From our first communication to the last, Doris was incredibly helpful, professional, and easy to work with. She was always reachable, even when our travel was disrupted. Doris seemingly went to the ends of the Earth to provide me and my family with assistance when our flight was delayed for over 10 hours. This delay caused us to miss all our connecting flights and pushed our itinerary back by 2 days. Doris found ways to help us recover those lost days, such as rebooking departure flights to later dates, rebooking tours, and extending our hotel stay. And the fun didn't stop there, for when we arrived back in the U.S., additional flight delays would have left us stranded in a city that was over 4 hours away from our home. Once again, Doris stepped up and helped me and my family get booked on an alternative flight that eventually brought us to our final destination. I cannot praise Doris enough for her incredible work, expertise, and professionalism. She played an integral role in helping my family have a once-in-a-lifetime vacation despite a litany of hurdles. Doris worked tirelessly to assist us and always maintained a wonderful sense of humor during rather tense situations. I highly recommend Doris Pfister to my colleagues and will assuredly work with her again in the future.
Response from Caradonna AdventuresDec 12, 2023
Thank you for the comments about Doris. As you well know it is great to have someone back at the base to handle the travel issues when they pop up. Doris does a great job and super detailed, thanks for the comments!!!




