When you go to a car lot to do business as a couple and a female by the name of Charity Hope is coming onto your husband and also makes friendly phone calls and finds him on face book it is not OK. This induvial works at the Columbus MS location
JN
Jack N.
These people are total hell
These people are total hell. They're bullies, jerks and think they make the rules. DO NOT DO BUSINESS. They think they can just rewrite the law and pull people over and affect their travel. All should be prosecuted
KB
Keith B.
I would like to tell all my friends and…
I would like to tell all my friends and family and whoever see this post how wonderful car Mart in Claremore Oklahoma helping me out. Ms. Pam is the best but I can't just give her all the credit because everyone else works there is awesome!!!! BUT they really helped me out and they also helping me keep my faith cause I was about to give up due to the situation I'm in, but through faith, they help me keep going!!! Thanks for being a good friend and family to me!!!! (I love those ppl)
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Laura Lou L.
LIARS, DO NOT FOLLOW Through and they will Harass You
we need a thumb down one star is only because, we have no other choice. Let me begin. Last August I literally was desperate for a car with AC, remember, how people say don't go to the grocery store hungry, Car mart is the most HORRIBLE place anyone could ever buy a car there is an old saying, the 3 top liars of all time first CAR SALESMAEN second LAWYERS, and lastly Politicians. That is Car Mart has them all beat they sold me a car said it was a good car I hated the car as soon as I saw the Toaster. is a 2014 Kia Soul. So I get a certified letter from the Kia Corp and it states all attempts have been made to fix the car The car has 8 recalls I was so upset I contact the dealership they ignored all letters and the certified letters, 3 of the 8 recalls could cause severe bodily harm or death. So I go to register the car and the lady that was helping me says I have don so many title transfers on this car she told 22 people before me bought the car. Anyway they have this satisfaction Guarantee if your not happy no questions asked we will allow you to find another car on the lot of equal value, they bullied me did not stand up to their promises. Now stuck with this car, I get a check on the first of the month so I told them my note had to be due on the first because they had it due on the 12 I was very VOCAL and was promised the note would indeed be on the first just another lie, so now a day after the first they call me my friends family the harass all of us, they come on a daily basis till the first sit in driveway blowing the horn non stop if I am not home my poor Autistic granddaughter will call me crying scared they beat on the door peeking through the windows, who would do this well I will tell you AMERICAS CARMART
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Christa S.
Poor customer service
I would give them a zero star if I could. I brought my car from Decatur AL. They came to my house and gave me a note to pay them $200 on Friday by 6:00 and come in the office to make arrangement on payments. I made the payments at 5:50 on line. But didn't go into the office. About 3 months ago I did go into the office to work out a payment plan. They refused to do so because I want to pay monthly instead of biweekly. They made an excuse and told me they couldn't do it that way. Well today I got woke up by them towing my car. After I pay them $200 Friday. Tried to call the corporate office but it said they are having difficulties. Did this twice already. No luck the 2nd time. When I called them about my car then they hung up on me. Poor customer service. Never will buy a car from American Car Mart again. If you want to buy a car then go and buying it somewhere else.
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Debra M.
Affordable Friendly place to buy a Car ..
I have bought two vehicles from car-mart and I am very happy with both .The ladies in the office are great .Jen is extremely helpful and very easy going..love her weekly little reminder chats ..fact is I like all the employees at the east 7th car-Mart in Joplin.. Jessica who sold me both vehicles.. all the ladies in the office all have friendly smiles .. John the head mechanic..very smart. Very experienced ..can’t forget Keith who is down to earth and keeps the cars up nice .. Thanks everyone
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felecia N.
can't choose zero stars or that would…
can't choose zero stars or that would have been my choice. I got a little behind not much considering I paid them 400 dollars one week ago and the repoed my car today 7 days after I paid them. said their was no communication but their aware I work night shift and sleep days. now if I can even manage to come up with the money in order to get my car back I have to pay a 350 dollar repo fee on top of the 175 a week that is insane. and again I paid the 7 days ago. the manager is a coward and I was not speaking rude or denying I was late but refused to get on the phone with me. how are you gonna be a manager and not even be able to take a phone call? she said it had been 9 days since communication and 7 days since a payment.. 7 freaking days and they took the car, this is not how you do business with people that go to work for their money. was my 400 dollar payment not enough communication... their money hungry thief's that just take and take from the working class. have never in my life came done business with such a shady company that was hell bent and set on ripping off the very people that pay their salary .... I advise everyone to go anywhere but americas car mart they will take you for all they can then a little more
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Jay L.
Kandice Garrison went above and beyond…
Kandice Garrison went above and beyond and set the bar for customer service she was compassionate she listened and helped step by step until she knew an insured everything was going to be okay with us in most cases you don't come out with the result like this my friend jaylee was truly blessed to have received the help from her and karma when purchasing vehicle very helpful location