CaptainUMore than 3 million athletes have used CaptainU and we've helped athletes make the team at Division I giants, small, highly selective DIII colleges, and everything in between, including Canadian Interuniversity Schools, NAIA schools and Junior Colleges. Go to captainu.com to setup your profile and get started!
CaptainU (captainu.com) has 47 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
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Matt F.
Captain u is a joke I paid for over two years for my daughter playing basketball, and all I got was colleges advertising their “elite” camps. 1 month on “X” and she has four offers and committed to a D2 school. Don’t waste your money almost 100 colleges messaged her all but 1 advertising camps. Captain U is making money from both directions off parents and the schools.
Prof. Myrurgia H.
At first the service was good, but it has been a disaster for us for the last 4 months. no help has been provided. I'm very disappointed. I have been paying but have no access to the account. I feel robbed. Coaches are trying to reach my daughter, but there's no access to messages for months and no matter how much help I request, our access has been forbidden since December 2023.
Michael H.
This site is unreliable and wholly inaccurate. Case in point. My Daughter's account says she has been added by a school to their recruiting list. However we got an email from them 2 months ago saying that they aren't recruiting for her position. And this is just one example. To date we haven't had 1 productive coach contact at any level.
Jack H.
Do not sign up with this company. They make it very hard to cancel your credit card.
Response from CaptainUOct 25, 2023
Hi Mr. Hakimian - if you send an email to [email protected] with the name and email address for your athlete they can help you. Thank you for your patience in this process.
sean B.
Listen, we had to sign up for this at the Texas West state little league tournament. My daughter played on both 2022/2023 Southwest Little league World Series teams. Every now and then I have text messages saying; Hey, Clara! 5 coaches found you in a search. 3 coaches messaged you. Log in to CaptainU now. Y’all my daughter just turned 13, now way Coaches are messaging her. It’s a money grab. No I haven’t checked it and I’m not going to, they just want me to sign up for premium. @captainU I’d like to see 1 or two of these messages at no cost, then maybe I’ll bite
Response from CaptainUOct 25, 2023
Hello Mr. Becknauld - thank you for your feedback. College coaches tell us that they often start evaluating athletes early in their careers. If you would prefer to not receive text messages please reply STOP and our system will stop sending them to you. If you would like any additional assistance with your athlete's account, please reach out to [email protected] and they will gladly work with you.
Jonathan M.
I am an all-region HS basketball player. I've worked really hard and average 14pts and 10 rebs a game for a school with 1k kids. It's really hard to get noticed especially since covid where all college athletes get an extra year so there are fewer recruits this year. My problem with this company is that I followed every piece of advice they gave me and my captain U score was 5,000 points above the top 10% of users. I had videos, transcripts, pictures, I emailed 15+ coaches both division 2 and 3 because that was where I could really play but I haven't gotten any profile views. No replied emails and not even a profile visit, they just send you fake notifications saying "a college scout found you in search." That means nothing it's just baiting to keep you on their subscription plan. Don't use this kind of service, just reach out to coaches on your own and get your HS coach to help.
Julie G.
I canceled our subscription within our first month. Checked to make sure I could only use the free version which was the case. Then to my surprise I was just charged for a new month on my card!! Went to check the account and sure enough I can access everything again. Shame on you Captainu taking advantage of parents and athletes!! Do not get suckered into trying it.
Steve
These guys are constantly emailing me and my kid.... it would be nice getting a D1 or D2 scholarship, but we live in the real world, and the reality is the chances of that happening are slim... below is the email i sent back to them on 2/8/22. Hopefully it helps someone out there.... Are college coaches really looking?..... i think recruiters are looking more than college coaches are. That way they can prey upon the hopes and dreams of gullible parents and kids and take their hard earned money. Its like going to Vegas,....the vast majority of everyone comes back with lighter pocketbooks, but there's always the story about the one lucky jackpot hitter who stuck some money in and became a millionaire. Same with these kids wanting to get into college and play professionally, etc. Keeps all the other dopes coming back and giving more and more money. This program is a money grab,...its a ripoff,... sure its my opinion,..but just read the reviews as well,.... parents are better off enrolling their kids in a money management class for 1/50th of the cost of this.
