Brayden C.
3/5 meh
Nice people, the underwriting Department is extremely black and white per say. A profitable company having a wonderful deposit history for 6 months and having one month slightly less is seen as a volatile and instant denial. When I asked for working capital, they gave me an outrageous offer of daily payments and a term loan. They didn't seem to know the difference.
Response from Capital GurusOct 24, 2024
Hi Brayden, Thank you for sharing your feedback. We’re glad to hear you found our team pleasant, but we regret that your experience with our underwriting process didn’t meet your expectations. Our underwriting department evaluates each business’s unique financial profile, and while consistency is important, we understand that occasional fluctuations can occur. We strive to offer tailored solutions, and we apologize if our recommended terms didn’t align with your immediate needs. We’d appreciate the opportunity to revisit your case and discuss more flexible options that might better suit your business. Please feel free to reach out directly, and we’ll do our best to assist further. Sincerely, Carli Bova-Chezem Customer Relations Team