Capital Auto Auction Reviews | Read Customer Reviews of capitalautoauction.com

Capital Auto AuctionReviews of capitalautoauction.com

4.8788 reviews
Home Goods Stores
1905 brentwood rd ne, Washington, District of Columbia

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Capital Auto Auction

About Capital Auto Auction

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!

Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: capitalautoauction.com
Website: capitalautoauction.com
Category: Home Goods Stores
Location: Washington, District of Columbia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Capital Auto Auction reviews

Showing 67 reviews with 4 stars · Clear filters

Wayne
Apr 11, 2026
Courtesy of business.
Courtesy of business.
Response from Capital Auto AuctionApr 13, 2026
Thank you for your positive feedback; we appreciate it.
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Laura C.
Mar 19, 2026
Easy process, good communication with…
Good preliminary communication with expectations and timelines laid out. This is the third time we have used this vendor to make a Vehicle donation to a nonprofit we support. Driver did fail to give us the call one hour before arrival. Luckily the logistics worked out, but if they have been depending on it, they would have been waiting for us to arrive home. Day of, we expected a heads up before arrival. We did not get one.
Response from Capital Auto AuctionMar 20, 2026
We appreciate your continued support with the vehicle donations. We are sorry to hear the driver didn't call an hour before arrival as expected. We will address this communication lapse to ensure a better experience in the future. Thank you for your feedback.
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peter D.
Mar 18, 2026
Easy-Peasy
The office and driver both provided informative calls about the process and arrival times. I appreciate that. Jose (driver) was prompt and courteous. It was also clear that he knew what he was doing - organized and efficient. Seemingly in no time at all the car was loaded up and paperwork compled. Nicely done.
Response from Capital Auto AuctionMar 19, 2026
We're happy to hear that you found our team's communication helpful and the service efficient. We appreciate your positive feedback regarding the promptness and courtesy. Thank you!
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Emmett T.
Mar 17, 2026
Easy pickup, No Hassle
Easy pickup, only wish it could be a bit later than 6:20 am!
Response from Capital Auto AuctionMar 19, 2026
We're glad the pickup was easy! We appreciate your feedback and will consider later times. Thanks!
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Shirley St C.
Mar 9, 2026
Donation amount ??
I am still waiting for my dollar amount from my car. I need it for my taxes next year. Thank you
Response from Capital Auto AuctionApr 14, 2026
We appreciate you bringing this to our attention. Please contact the charity regrading that information, unfortunately we are not allowed to do so.
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Philip K.
Mar 4, 2026
Vehicle pick up
Driver who picked up the vehicle was very pleasant to work with, and made sure all details were taken care of.
Response from Capital Auto AuctionMar 5, 2026
We're happy to hear that the vehicle pickup went smoothly! We appreciate you mentioning the driver's pleasant service and attention to detail. Thanks for your feedback.
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Ruth F.
Feb 9, 2026
Timely responses and all questions were…
Timely responses and all questions were answered
Response from Capital Auto AuctionFeb 9, 2026
We appreciate your feedback and are glad our answers were helpful and timely. Thank you for your review.
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Daris D.
Feb 4, 2026
Constructive feedback
- it wasn’t clear from the start of this process that a third-party would be picking up my car and they wouldn’t have, at least in name and title an Affiliation with capital Auto auction - I ended up scheduling a pick up with AA Temple Hill. Scheduling was A little difficult there seem to be some miscommunications and their window for pick up is 6 AM to 3 PM which is just hard to plan around -I had contact with Shaun who helped me schedule through capital auto auction. he was super helpful and had a really positive attitude That was much appreciated given the Somewhat frustrating situation I was reaching out to him about - the man that picked up my car in the tow truck was Really friendly and lovely to work with. Who he got the job done like a pro!
Response from Capital Auto AuctionFeb 5, 2026
We appreciate you sharing your experience. We're sorry for any confusion regarding the third-party pickup and scheduling difficulties. We're glad scheduling assistance was helpful, and the tow truck driver was friendly and efficient. Your feedback is valuable as we improve our processes.
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