Stephanie G.
Great
Everything was great!
Response from Capital Auto AuctionApr 13, 2026
Thank you for your positive feedback; we appreciate it.

Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington.On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left.We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!!We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller.Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Capital Auto Auction (capitalautoauction.com) has 788 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Stephanie G.
Everything was great!
Response from Capital Auto AuctionApr 13, 2026
Thank you for your positive feedback; we appreciate it.
Verda E.
First the driver you sent he was very kind and respectful...He heard my story about the car of my husband giving to my daughter graduation gift years ago and how she gave it back to him when she got her next car to remind her how hard she worked in high school honors scholar...before my husband pass he ask me to find someone to donate the car to...since he beat cancer I decided to donate the car for more research or medical for cancer patients that's in need...this isn't the first car we have donate to cancer associations this is the 3rd car to others cancer associations. I pray we're 🙏 making a difference in someone life...
Response from Capital Auto AuctionApr 13, 2026
We appreciate you sharing your touching story and for choosing us. We admire your dedication to supporting cancer research and patients, and we hope your donations make a significant difference in many lives. Thank you.
Robert C.
The communication was great. Capital Auto contacted me ahead of time. The tow truck driver called the night before to confirm and arrived exactly on time. They made donating my car as easy as possible, which was appreciated.
Response from Capital Auto AuctionApr 13, 2026
We're happy to hear that our communication was great and the donation process was easy. We appreciate your positive feedback and are grateful for your donation!
customer
This was a great experience for me . The customer service representative was professional and helpful. The tower made it very convenient for time pick up of the car and was helpful removing my tags for me. Thank you for your support and service. Thank you for your service.
Response from Capital Auto AuctionApr 13, 2026
We're happy to hear that you had a great experience. It's wonderful that our customer service and convenient tower pickup were helpful. We appreciate your kind words and thank you for your support and feedback!
John J.
The timelynes of removing the old car
Response from Capital Auto AuctionApr 13, 2026
Thank you for your positive feedback; we appreciate it greatly.
Ginger E.
The only way it could have been easier is if someone stood next to me and held my hand, haha. I'm someone with severe anxiety and this process was straightforward and guided enough that it was very doable for me. Filing out the forms was simple, only needing easily accessible information, the people I talked to on the phone were very friendly, it was easy to work around my schedule, even the tow truck driver was very pleasant. Really glad I went this route and the whole thing is done and out of my hair.
Response from Capital Auto AuctionApr 13, 2026
We're so glad the process was straightforward and eased your anxiety. It's great to hear that our team was friendly and accommodating. Thank you for your positive feedback!
Melanie G.
Kindness by the representatives on the phone when I initially called to find out what I needed to do to donate this car. Everyone I talk to was kind and understanding. I had some focus positive as far as trying to get the actual date for them to come and pick up the vehicle. The tow driver that actually came was very kind called me the day before even took off the tags. Everything was a great experience
Response from Capital Auto AuctionApr 13, 2026
We appreciate you sharing your donation experience. We value your feedback regarding scheduling the pickup and are glad everything went smoothly.
Barry S.
The contact for pick up and email outlining the process was smooth and trouble free. The tow truck driver was cheerful and courteous.
Response from Capital Auto AuctionApr 13, 2026
We're happy to hear that the pickup process was smooth and the driver was courteous! Thank you for your positive feedback; we appreciate it.