Capital InfusionNeed a small business loan to get the working capital you need? Capital Infusion funding is the simplest and fastest way to get what you need to move your business forward. Apply in under 5 minutes today!
Capital Infusion (capital-infusion.com) has 334 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Investments & Wealth · Hollywood, Florida
Excellent
Investments & Wealth · Orlando, Florida
Excellent
Investments & Wealth · Ponte Vedra, Florida
Excellent
Investments & Wealth · BOYNTON BEACH, Florida
Excellent
Showing 17 reviews with 1 star · Clear filters
Arjan B.
I am trading in Capital Infusion platform. I can't transfer money withdrawal to another wallet. I ask several times support on the chat but no reaction. Terrible I send emails, no reaction. I want to close my account but again no reaction from support.
Reza E.
Based on my experience, the most unreliable company , I worked with Javier Padilla the senior advisor !!! Supposed to get line of credit which I knew it’s hard due to my application! But he keep asking to send application, and has told me that it won’t affect your credit score which was lie and they checked credit and I lost points , the worse is they share your personal information without your consent with other companies even the sin number !!! I reported them and waiting for result ! Not Recommended ! Even Careem Roberts was the same and only said : my apology!!
Response from Capital InfusionMar 6, 2024
Thank you for taking the time to share your experience with us. At Capital Infusion, we strive to provide the highest level of service and integrity in all that we do, and we deeply regret that your experience did not meet the standards we set for ourselves and our clients. We take your concerns very seriously and are committed to ensuring the privacy and security of our client's information. We understand the importance of clear and transparent communication, especially regarding matters as crucial as credit inquiries and the sharing of personal information. We are actively reviewing our processes to ensure our advisors provide accurate and comprehensive guidance. Please rest assured that we are looking into the concerns you've raised, particularly regarding your interactions with our team members, to understand how we can improve our service and prevent any similar issues in the future. While we cannot undo the experience you've had, we are dedicated to making things right wherever possible. Your feedback is invaluable to us as it helps us to improve and ensure that we continue to serve our clients better. If you are willing, we would appreciate the opportunity to discuss your experience further and explore how we can address your concerns directly. Please reach out to us at [email protected] at your earliest convenience. Once again, we apologize for any inconvenience or distress this situation may have caused. Thank you for bringing this to our attention.
James
Cameron miss read my bank statements, denied my application and then laughed when I expressed my my thoughts on his decision. Very unprofessional and unacceptable. He should be trained on appropriate communication and professionalism. I will never apply or recommend you company.
Response from Capital InfusionJan 18, 2023
Hello James, first I want to sincerely apologize for the experience you recently had with us. We strive to train our reps to top tier customer service at all times. Feel free to email us at [email protected] for further resolution with management.
Colleta S.
Received an email for funding from Matthew Schweri and after reading the reviews decided to give it a shot. I received a return email with the offer decided it wasn't going to work out for my company. I sent a response and received a very nasty one in return from Matthew Schweri stating "good luck in getting that" (all I said is that I don't do daily payments). So the way it sounds to me is that as long as you take they're offer they give great service otherwise not so much!
Response from Capital InfusionSep 22, 2022
Colleta, thank you for your feedback. We strive to make the funding process as easy as possible for our clients and there was no ill intention meant in the correspondence with Matthew Schweri. Please contact [email protected] to resolve this with management.
Lisa S.
Wasn’t really satisfied with my outcome , was the old fashioned bait and switch. Didn’t deliver as promised.
Response from Capital InfusionSep 19, 2022
I am sorry to hear we did not meet your expectations Lisa. Our terms are always clearly presented in writing to our clients prior to funding. At the moment we can not confirm your file was funded with us though we would love the opportunity to offer clarity and a resolution. Please write us at [email protected] to have management resolve your experience.
luis R.
Speaking purely from experience , Buyer beware, they will lie and tell you they're a direct lender when they are a third party BROKER ..they will stack you and add up to 10 percent MINIMUM in interest on their own... will tell you to beware of other "lenders" when they're the "lender" you should look out for.. will apply massive amounts of pressure and rush you in an attempt to get you to sign horrible contracts that will have your business go under.
Response from Capital InfusionMay 31, 2022
Please message us at [email protected]. I would like to get a full investigation. We are a direct lender however we use partners if we decline a deal and it doesn't fit our underwriting guidelines. I would like to investigate what happened and only eligible to pull an ACH if the document is signed by the applicant. Additionally, this is a 1 off situation as we only pull additional fees for former default clients as we don't get paid by the lender.
Jeremy M.
They only gave us 3500 for 5000 loan and expect us to pay back 7992 Dollars for 3500they don't answer there phone and just ripp you off
Response from Capital InfusionJan 7, 2022
Jeremy, Thank you for the feedback. We are sorry you didn't have a good experience. Please feel free to email us at [email protected] for any questions or suggestions you may have.
Joel
Garbage garbage garbage - stacking selfish 💩 brokers! Josh Wixler is a lying piece of 💩! Don’t believe these fake reviews! These guys are full of 💩- they will lie through their teeth!