Cannabliss OrganicReviews of cannablissorganic.com

Response from Cannabliss OrganicFeb 1, 2019

Hi ZZ, Thank you for your review, we take all feed back very seriously. I was actually able to locate your order, #3450. The credit card was declined due to a mismatched address. We have very high security at check out to protect our customers. If there's ever an issue or a question, we are here 24/7 to help. Sincerely, Melissa

Response from Cannabliss OrganicJan 24, 2019

Jo, you and I had a lot of back and forth emails and I felt that we had even developed a personal friendship. Your daughter wanted you to start using CBD instead of the medications that you are on. Of course CBD and organic products is not going to work the same as what your doctor prescribes. You had used all of the products for 30 days when you asked for the refund. Cannabliss's refund policy is very clear that we do not take back used products and we have a 30 day return policy. I was sensitive to your situation and asked if you would accept a partial refund, we could split the difference and you can keep all of the product, possibly for your daughter. You sounded happy with that and agreed with that and I refunded you 50%. We are a small indie brand and I want all of our customers to be satisfied, I personally respond to all emails and concerns, as the founder and owner, I wear many hats. This is an unfair review, as our products are made with the best quality ingredients and I feel that our refund policy is very fair. Thank you for the feed back. Sincerely, Melissa