We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has 568 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingCandy & Chocolate · Ferndale, California
Excellent
Candy & Chocolate · San Diego, California
Excellent
Candy & Chocolate · Perris, California
Excellent
Candy & Chocolate · Los Angeles, California
Average
Showing 305 reviews with 5 stars · Clear filters
Ilien D.
I love the customer service. Very fast. Very polite. I haven't gotten the candy yet but I'm sure it's awesome.
Response from CANDY CLUBOct 31, 2018
Hello Ilien, Thank you so much for reaching out to Candy Club and providing us with your great feedback. We are honored to be able to provide you with excellent service. We look forward to sending you delicious treats each month. Please feel free to reach out to us anytime. Stay Sweet, The Candy Club Support Team
Pam H.
I love this company! My kids look forward to receiving their box of candy.. Jack in Customer Service, is amazing! He helped me with everything! Thank you Jack!
Response from CANDY CLUBSep 13, 2018
Hello Pam, Thank you so much for your feedback. We are so happy to hear that you are enjoying our product and receiving stellar service. We look forward to shipping you sweet treats every month for you and your children to enjoy each and every month. We will make sure to tell Jack about the awesome job he did assisting you. Stay Sweet, The Candy Club Support Team
Amy
My office just loves the treats I bring every month from the Candy Club! I love all the types of candies that are available to chose from. Sometimes it’s hard to choose which candies to get. And, the customer service is excellent! They definitely put their customers first.
Response from CANDY CLUBSep 7, 2018
Hello Amy, Thank you for your feedback. We are glad to hear that you received stellar service from our rep Jack. Here at Candy Club we aim to please and providing excellent customer service is our number one priority. We are also very happy to hear that you all are enjoying the delicious treats that you are receiving. Should you have any issues please feel free to reach out to our customer service team and we will assist in any way possible. For any questions or concerns; Best way to contact us is by calling us at (888) 598-5995 or chat us live on our website. Our regular business hours are Monday to Friday from 6:30 am to 5:00 pm, Pacific Standard Time. The Candy Club Support Team
Krista
The customer service representatives are very knowledgeable and always have solved any problems I have had.
Response from CANDY CLUBSep 7, 2018
Hello Krista, Thank you for your feedback. We are glad to hear that you received stellar service from our rep Jack. Here at Candy Club we aim to please and providing excellent customer service is our number one priority. Should you have any issues please feel free to reach out to our customer service team and we will assist in any way possible. We are here for you. For any questions or concerns; Best way to contact us is by calling us at (888) 598-5995 or chat us live on our website. Our regular business hours are Monday to Friday from 6:30 am to 5:00 pm, Pacific Standard Time. The Candy Club Support Team
Hayley
Candy is great, customer service I received was impeccable. I'm a happy sweet fanatic!
Response from CANDY CLUBSep 7, 2018
Hello Hayley, Thank you for reaching out to Candy Club! We appreciate the positive feedback. we here at Candy Club love to hear from our sweet lovers such as yourself. We are so happy to hear that you are enjoying our services and most of all our sweet treats that you have been receiving. We look forward to sending out a box to you with an assortment of delicious candies every month. Should you ever need any further assistance please don't hesitate to contact us. Stay Sweet, The Candy Club Support Team
Heather W.
Top notch customer service. Superior quality candy. This is such a wonderful company to work with. I give the subscription to my son every year for his birthday and it's something he looks forward to month after month. This month there was some confusion with an address change since my son has gone off to college for his Freshman year. Ashley was so helpful and friendly and made everything okay. This will really make my son's day!
Response from CANDY CLUBAug 24, 2018
Hi Heather! Thank you so much for reaching out and giving us such great feedback. We are happy that you had such an awesome experience. Glad that you and your son are enjoying the sweet treats that you receive every month. Here at Candy Club we enjoy to making people's day. We love providing top notch service to our top notch customers. Stay Sweet, The Candy Club Support Team
Melissa H.
I spoke with the most helpful candy expert today his name is Jack Bostic. When I signed up I didn't quite understand some things. So I called and Jack was able to fix up my candy profile to exactly what I wanted. Jack made my calling candy club a delightful experience. Thanks so much again Jack
Response from CANDY CLUBAug 22, 2018
Hi Melissa! Thank you for reaching out to Candy Club. We are glad that all of your concerns were addressed and questions were answered and that you had a pleasant experience.We at Candy Club pride ourselves on providing stellar service and we are happy to hear that you received that with Jack. Please feel free to reach out to us anytime.We hope you are enjoying your Candy club Experience. Stay Sweet, The Candy Club Team
Mary B.
I just had to share about an exceptional customer service experience. I had trouble placing my order, it got stuck on processing and wouldn’t put my purchase through. I called Candy club and spoke to Jack Bostic. He was incredibly patient and, although he wasn’t tech support, figured out what to do to put my order through. He was knowledgeable and a truly kind person- if I should have this issue again, I will definitely ask for him! As I said to him, Candy club needs to give him a raise as he not only handled a customer service call, he excelled at tech support. Thank you Jack!
Response from CANDY CLUBAug 23, 2018
Hello Mary! We are so happy to hear about this great experience. We aim to please here at Candy Club. Thank you so much for your feedback. We will see to it that Jack hears about the stellar job he did assisting you. Stay Sweet, The Candy Club Support Team