CANDY CLUBReviews of candyclub.com

Don’t do this subscription! I thought it was a cool idea so I decided to try a box, especially since the first one was discounted. Then I saw a bunch of pretty bad reviews that made me weary about having signed up for a subscription. I went to my account to cancel and saw that you have to email or call to cancel, a little strange but okay. Tried to call 20 times today and every time it rings once and then says “sorry, no one is available to take your call at this moment” and disconnects. By now I am feeling really awful about trusting this company. I sent an email yesterday so here’s hoping they get back to me before I have to call my bank and cancel my card.

I have been trying to cancel my account with them for almost over a week now! I am a college student and the money they are trying to take out of my account I need for books and other things (I started my subscription over break). I have called multiple times and they have not even picked up the phone! I emailed and everything else and I have yet to communicate with any real person. DO NOT SUBSCRIBE TO THIS SERVICE. Save yourself the time, money, and headache over the terrible customer service and product. I was going to try and put my plan back on after I got out for the summer but I will not be a customer of this service EVER AGAIN.

If I could put ZERO I would! This place is a scam at best! No way in hell this is worth $39.99.... $3 @ best! Took 2 weeks to arrive and I am lost for words on customer service! They contacted me about my Groupon review and asked me to change it. I suggest everyone contact the BBB and close this scam down. They make it impossible to discontinue their crap of the month box. You won’t ever receive a call back or get a live person. UPDATE: Their phone is disconnected.

This company is aweful!!! Twice I have asked them to close my account and they still continue to withdrawl money from my account. Their candy is not worth the money they charge. If you want good candy buy it at the store, pay less than half the cost and get what you will actually enjoy, not just gummies!!

This company is unbelievable! Such a scam! DO NOT be fooled by them! They’ve had the nerve to charge my account and I haven’t even record an ordered confirmation or proof of any purchase/details of my order! You are forced to subscribe to a monthly membership in order to use the Groupon-(which conveniently cannot be traded in or refunded) and then you pay $9.99 shipping for standard shipping-on candy?! In addition to all of that, there phone # listed on their website doesn’t work-“not reachable”! I wouldn’t recommend this program/product/service/scam-joke to anyone! Stay away!!

Absolutely HORRIBLE customer service. I'll not be back!

To begin - the shipping is very expensive and wasn't disclosed when ordering from Groupon. Secondly, the Groupon Code wouldn't initially work for the "sweet" so I had to contact the company. Then inputing the Groupon code wasn't clear and I had to contact them again. The worst part is that I have a different shipping and billing address and after I confirmed both they sent the package to my billing address and I had to pay an additional $10 ($20. in shipping) to reship the package myself. The candy is satisfactory but next time I will go to a candy story and buy what I choose and ship it for A LOT less!

No good I’ve tried calling to chance the address I used it’s always a machine saying no one is available and I sent a message no response. Honestly I don’t have time for the bs I need my money back I will never order anything from y’all again