We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love.We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.
CANDY CLUB (candyclub.com) has 568 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Claim this listingCandy & Chocolate · Ferndale, California
Excellent
Candy & Chocolate · San Diego, California
Excellent
Candy & Chocolate · Perris, California
Excellent
Candy & Chocolate · Los Angeles, California
Average
Showing 305 reviews with 5 stars · Clear filters
Jackson M.
Candy Club was very quick to respond to my inquiry recently. Their customer service was second to none and I was thoroughly impressed with how they handled the situation. Thank you Candy Club!
Response from CANDY CLUBMay 22, 2020
Hi Jackson, We're happy to hear that our team was able to help sweeten your experience! Stay Sweet, -Candy Club
Lauren
Great product, great customer service. 100% will order again in the future. Thanks guys!
Response from CANDY CLUBMay 22, 2020
Hi Lauren, Yay! Thanks for sharing your lovely experience with us! :) We hope you continue to enjoy the delicious candies. Stay Sweet, - Candy Club
Danielle H.
Great service and super cute& great tasting candy!
Response from CANDY CLUBMay 22, 2020
Hi Danielle, We are so happy to hear about this great experience! We aim to please here at Candy Club. Thank you so much for your feedback. Stay Sweet, Candy Club
Jenni R.
Just wanna share- I had bought a subscription but changed my mind immediately. The support team, unfortunately, responded to my cancellation email after the first box had already shipped (it shipped very quickly!). When they did reply to my cancellation email they were super helpful, gladly refunded all my money and when I asked about how to return the shipment that already shipped they told me to keep it and enjoy it on them. That is awesome customer service! When I'm better with self control around sweets (😆!) I definitely will buy a subscription again but keep it this time. BTW: I signed up for the subscription and cancelled it on the 17th. Today is the 19th and the shipment came today (and geeeeze did it look delicious!) So that's SUPER fast for a sub box company.
Response from CANDY CLUBApr 19, 2020
Hi Jenni, Thank you so much for this amazing review! We are overly happy to hear that this experience you had was rectified when you emailed. Our customer service team strives to provide the best possible assistance, for whatever your need may be. Best, Candy Club
Dorian
I’ve gotten two months of boxes. In my second box, 3 were repeats from the previous month and one wasn’t very good. So, I emailed customer service, and they sent me a new box of six candies! Very impressed with customer service. Thank you candy club!
Response from CANDY CLUBApr 19, 2020
Hi Dorian, Thanks so much for your sweet review. We're glad to hear that our team was able to help! Please let us know if we can assist in any other way! :) Enjoy the candy! Stay Sweet, Candy Club
Alex
I love this subscription, I have had it for a year now. Customer service has been great in my experience. It is a lot of money to spend on candy but if I need to skip a box every few months they are awesome about it. The candy is different than what you can get at a regular store. It reminds me of what they would have at Candy Co. in the mall when I was a kid. If you love candy this is a fun little treat for yourself!
Response from CANDY CLUBApr 19, 2020
Hello Alex, Thank you so much for this sweet review! We are excited to hear that your experience has been awesome, and we can't wait for you to enjoy more delicious candies. Anything you need, don't hesitate to reach out! Stay Sweet, Candy Club
Tim F.
I've had candy club for a little over a year now, and i love it. Yes you can get some of the same candies sometimes, but most of the candies are delicious, especially if you like sour candies. Ive gotten two people candy clu as a gift and they both loved it. You can buy individual types of candies on the website now too. I've had to call customer service once and while the wait time was a tad long, 12 minutes, they were very helpful and friendly. For me, this is way better than going to the store to get candy. You won't get the same quality from the store.
Response from CANDY CLUBJan 7, 2020
Hi Tim, Thank you for your feedback! We are glad to know you are enjoying the service overall. As a premium candy service, one of our goals is to exceed our customers expectations. Your loyalty as a customer is greatly appreciated. We look forward to your next box and hope you continue enjoying the service. Stay Sweet, Candy Club
Jessica D.
This was amazing! I got a groupon for it so it was just $4 plus shipping. And it’s a lot of candy that’s all really good! Great brand, live it👌🏽
Response from CANDY CLUBDec 24, 2019
Hi Jessica, We are so happy to hear about this great experience. We aim to please here at Candy Club. Thank you so much for your feedback. Stay Sweet, Candy Club