CANDY CLUBReviews of candyclub.com

Terrible. Ordered a gift subscription for someone and this company isn't equipped to execute gift subscriptions in a manner that makes any sense. Pitiful. Cancelled and got my $170 back.

I ordered 1 box of 3 candies from this company. I thought the caramel popcorn was amazing..the chocolate covered raisins were interesting but not good..and the fondant filled gummies were gross. I cancelled my account however THIS COMPANY CHOSE TO PICK CANDY FOR ME THAT I DIDNT WANT AND CHARGED ME 39$ for candy I don't like or want. But going forward my account is cancelled. They are not willing to let me return a unopened box..or refund my money for crap candy... Go to wal-mart and pick what is tried and true. NOT HAPPY AND NOT SUGGESTING TO ANYONE OR ORDERING AGAIN!!

I tried out a month of Candy Club. It was decent, but I just couldn't see myself paying the price for what I got. So 3 or 4 days before I was billed again, I attempted to cancel. There is no way to cancel yourself through your account on their website SURPRISE SURPRISE.. usually the sign of a scam type company. I contacted their customer service not once, but TWICE before I was billed. Once 3 or 4 days before and once 2 days before. SURPRISE! NO reply! I was billed full price for this month and they are sending me candies that weren't even part of my preferences from the quiz I took. I don't even like sour candies. Anyway, NO SURPRISE that they conveniently didn't reply to my cancellation request before I was billed. I will be disputing with my credit card company since they can't be bothered to reply. I followed their rules. I requested at least 2 days in advance to cancel.

I ordered and got the 6 onths deal well after i got my order and the only cand that had any tast to it was the ones that they throudh in the box. I called to cancel my second box and they said no they couldnt cancel well i do see were you say 100% guaranteed and i really would like my money back this candy was not very good andnot full either. this is really shocing that the candy you get out of the store taste better than them. I am just very up set i do want my monney back for thes products are not good.... thanks

Deception, trickery, dishonesty. I ordered a 6 month subscription. After you enter your credit card info, a pop up appears. It offers a small discount if you pay all at once. There is no way to avoid it. No "no thanks", no "X", you cannot scroll down, nothing but the banner. It looks like an offer notification that you will have the opportunity to say no when the submit button appears. NOPE! You click to continue to the final page, then....no final page. No submit. No review. Your account is charged 159.99 instead of the 13.98 you agreed to. Cancel? You go to your account, no place to cancel. You look for edit the order? NOPE. You get a customer service e mail address. Being a weekend, they are closed. They say you CANNOT CANCEL by e mail. You MUST call. I would never do business with a company that deliberately misleads, tricks, or is dishonest. This was despicable!!! ref# 339879 order number

This company is a ripoff. I received my first box and the candy I got was the exact ones I can get at Walmart for $1 each, except Walmart gives me a larger quantity. I am not sure why Candy Club charges $10 per candy! Are we paying for the plastic container it comes in? I canceled the subscription but received a 2nd and 3rd box! So I just got robbed $90 for $9 worth of candy.. if you subscribe then look forward to never being able to cancel.

Avoid this rip-off. This was to be a birthday gift for a granddaughter and seemed like a fun idea. Candy Club has not delivered- literally. Beware: 1. The candy is not unique; (The first box arrived with the 3 ordered candies surrounded by complimentary mints- the type you pick up as you leave a restaurant); 2. the amount of candy is small for the price. 3. The candy delivery was abysmal. Still waiting on missing candy boxes. 4. Many candies are not unavailable with the summer heat, understandable but the customer is NOT informed beforehand. No chocolates or gooey centered candies (the fun stuff) available which leaves a selection of sours, tarts, and hard candies. 5. The supervisor with whom I spoke repeatedly to resolve delivery issues was no more helpful than the friendly customer service reps. 6. I had to fight said supervisor to get my subscription canceled. Given the level of dissatisfaction, Candy Club should have been pleased to not only cancel but give a FULL refund. The only plus: the customer service reps are very friendly. I know because I spoke with many. Go to the local candy store and support a local business. Don't waste your money here.

This company is ridiculous. My first time ordering I wasn't even able to choose my candies. Had to call to change everything. I told them that I wasn't happy and to cancel the account. The lady on the phone apparently didn't do that and I was again charged. This time twice as much. Once again wasn't even able to choose my candies. I called to complain and figure out how to get a refund. The manager said there was nothing he could do. So now im stuck with crappy $30 candy. DO NOT BOTHER WITH THIS COMPANY! Go to the $1 or target and get the exact same candy. Probably even better.