TRACY B.
HORRIBLE HORRIBLE HORRIBLE DEAL
HORRIBLE HORRIBLE HORRIBLE DEAL! THEY MAKE YOU PAY BEFORE THEY LET YOU CHOOSE CANDY. THEY DONT LET YOU SPECIFY CHOCOLATE, ETC. DONT BUY IT. YOU CANT RETURN EDIBLE ITEMS SO I JUST WASTED $30.OO I DO NOT LIKE SOUR CANDY AND I GOT 3 CUPS OF GUMMY SOUR CANDY! NOT AT ALL WHAT I WANTED OR ASKED FOR!! NO REFUND TO DISSATISFIED CUSTOMERS- I HOPE THIS PREVENTS ONE PERSON FROM GETTING RIPPED OFF LIKE I JUST DID.
Response from CANDY CLUBOct 12, 2018
Hello Tracy, Thank you for providing us with your feedback. We apologize for your experience. We have taken the liberty of issuing a refund in the amount of $19.98 for the amount of your box on 10/10/2018. Please allow 3-5 business days for your bank to process your refund. Also it appears that your taste profile was set as mostly sours. We would be more than happy to change the taste profile if you would like. We at candy club try our best to meet the needs of our customers. Please feel free to reach out to us anytime there is an issue. The Candy Club Support Team

