Campus ClassicsCampus Classics, Inc. was founded in Indianapolis in 1989 with the mission to bring quality Greek clothing and unique gift items to leading collegiate fraternity and sorority groups. Since then, we’ve expanded to offer products for over 45 different Greek organizations.Find Your Fraternity Find Your Sorority
Campus Classics (campus-classics.com) has 685 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Clothing & Underwear · Franklin, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Clothing & Underwear · Indianapolis, Indiana
Excellent
Showing 124 reviews with 1 star · Clear filters
Ali D.
I ordered items 20 days ago and it has yet to get here.
Response from Campus ClassicsJan 6, 2021
Ali, I am sorry your order was delayed while in transit to you. I do see your package was delivered after Christmas and am again am very sorry. -Kyla
Yvonne B.
Horrible! These where the only things I bought my son to open on Christmas. I bought them November 25th. I have contacted customer service twice! No movement to track just sitting in a warehouse for weeks! Unbelievable!!! I'm so upset!
Response from Campus ClassicsDec 24, 2020
Hello Yvonne, your order was shipped out to you on 11/25. I see that the USPS has your package and it is currently located at the Indianapolis USPS Distribution Center Annex. https://fox59.com/news/usps-confirms-challenges-at-indianapolis-processing-and-distribution-center-leading-to-delays/ Unfortunately the Indianapolis Annex is very short staffed at the moment due to a large number of their employees being out on quarantine for COVID-19. This combined with the enormous increase in shipping volume this holiday season has put the Indianapolis USPS Annex severely behind schedule. As this article eludes, there are literally piles of packages just sitting at the Annex that have not been scanned into the system. I realize this is not the answer you want to hear, but unfortunately it’s something that is completely out of our control. They are working mandatory 12 hour shifts and are working as quickly as they can to get through the current backlog. Please rest assured that your package was in fact given to the USPS on 12/14 and will arrive to you as soon as they are able to get to it. As a small business, we certainly didn’t plan for this to be an issue, and we sincerely wish there were something more we could do about this situation. Please keep in mind that we are living in unprecedented times. There's a LOT of stress on shipping infrastructure and manufacturing processes worldwide right now. Not only are shipping carriers moving unfathomable amounts of packages, but they're doing so during a pandemic that could shut down both manufacturing and shipping along the way at a moment's notice. We’re working hard, but our shipping carriers, internal teams, and our external partners are working even harder. I'd ask you to hug a postal worker... but we're in a pandemic. So please just tell them that we appreciate them and so do you. Thank you so much for your business in this unprecedented year. Our whole team here at Campus Classics wishes you a very Merry Christmas and a happy and healthy New Year!
Shelley
I placed my order on November 30. The shipping label wasn’t even made until December 14. This was supposed to be a Christmas present. I understand shipping problems do to Covid, but even with knowing that, my items were not shipped in a timely manner. Very disappointed that I do not have my items for Christmas. I also do not even know if I will ever get them.
Response from Campus ClassicsJan 7, 2021
Shelley, Almost all of our items are made to purchase at the time you place your order. This is why we have a production + ship time window not just shipping window. We are sorry that our 7-10 business days production + ship time wasn't more clear at checkout. -Kyla
wanda S.
I haven’t received my items I ordered. I wanted them before Christmas. I ordered the first week of December.
Response from Campus ClassicsJan 7, 2021
We do understand your frustration with the delays in your order while it was in transit to you. I don't think you, our company, or USPS could have predicted the unprecedented delays they would be and still are facing. Again I do apologize your order was delayed on its way to you. -Kyla
Becky
I ordered my stuff over a month ago and now it doesn’t appear that I will receive it in time for Christmas for my son. This is absolutely devastating I will not be ordering again.
Response from Campus ClassicsJan 7, 2021
Becky, We are sorry your order didn't arrive in time for Christmas due to delays. We do understand your order was meant to be gifts and didn't arrive in time due to delays. -Kyla
B.W.
Campus Classics does not have a reliable way to track orders and ensure customer delivery. I paid for an order on December 1st and the tracking status still says "label printed" as of 6:00 pm on 12/22. The company is citing delays at USPS but 22 days with no real movement of my order is unacceptable. Be careful when ordering from this company
Response from Campus ClassicsJan 7, 2021
We do understand your frustration with the delays in your order while it was in transit to you. I don't think you, our company, or USPS could have predicted the unprecedented delays they would be and still are facing. Again I do apologize your order was delayed on its way to you. -Kyla
Brian S.
DO MOT BUY FROM THIS COMPANY. I ordered a shirt and payed $10 in shipping for it to arrive in 7-10 days. Over a month later I It still hadn’t arrived and i was moving to a new address so I emailed them asking to change the address. All they would say was sorry there’s nothing they can do about it.
Response from Campus ClassicsJan 7, 2021
Brian, It looks like USPS did attempt to deliver your item on 12/19 but the address had mail being forwarded. Please contact USPS if this is incorrect, we are happy to assist you with any other questions [email protected]. -Kyla
Stacey S.
I have gave still not received my order.
Response from Campus ClassicsJan 12, 2021
We do understand your frustration with the delays in your order while it was in transit to you. I don't think you, our company, or USPS could have predicted the unprecedented delays they would be and still are facing. Again I do apologize your order was delayed on its way to you. -Kyla