Campus Classics Reviews | Read Customer Reviews of campus-classics.com

Campus Classics Reviews | Read Customer Reviews of campus-classics.com

Campus Classics reviews

Showing 124 reviews with 1 star · Clear filters

Jennifer D.
Dec 21, 2020
Horrible customer service
Horrible customer service! Ordered a blanket, mask and hat on November 30th! Received the hat and mask. No blanket. I emailed and was told as of last weekend they can’t get them anymore... what? I ordered it a month ago. Thanks for telling me 4 days before Christmas
Response from Campus ClassicsJan 7, 2021
Jennifer, I am sorry you are disappointed, we had the item on order an was just told that it wasn't going to arrive from our vendor. Like I said we are updating you as we find information out from our vendors, I am sorry that we weren't able to give you more time to choose another item on the site or for you to have more time to plan. Like I said we have processed the refund on our side and as your card holder banks process it you will have the funds back on your card. -Kyla
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Customer K.
Dec 21, 2020
Camps Classics is a Total Letdown
I ordered a shirt November 30 for a Christmas gift for my son. We have still not received it and have had no communication from Campus Classics about the status of our order. Terrible service, long delivery times, poor communication.
Response from Campus ClassicsJan 7, 2021
We are sorry your order was delayed while in transit to you. I don't think that anyone could have antipcated the unprecedent delays USPS would be and is still facing. I am sorry that the shipping confirmation didn't get sent to you when we sent out your package with USPS. -Kyla
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Rebecca
Dec 21, 2020
Length of time to receive order
I placed my order on Nov. 27 and have yet to receive it. I was given notice that it would be shipping later than expected due to high demand. It is now December 21, the post office says it is running late and I’m not sure I’ll have it in time for Christmas. I would’ve expected a faster way of shipping if the company knew they too were running behind in processing orders.
Response from Campus ClassicsJan 7, 2021
Rebecca, Our team has been working hard to bring you the best online shopping and guest experience. Unfortunately, we have encountered some challenges which has caused a high volume of guest communication, delayed response time, and some shipping delays. Please know we want to give you the best guest experience imaginable and apologize for these delays in regards to your order . -Kyla
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Kathy
Dec 20, 2020
Horrible customer Service
This was ordered 11/22. To date have not received My status has been hung in tracking for weeks without moving from label generated I have contacted them asked to wait for another 3-5 days. Still no show. I was then told by customer service it was out of there hands it was delivered to USPS. My card was charged I have no product. Was not given any help on it being lost or hung up! No date it would be resent. Horrible customer service. This is coming from Indiana not China. Ridiculous!!!!
Response from Campus ClassicsJan 7, 2021
Kathy, Please reach out to us at [email protected] if this hasn't been resolved. -Kyla
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Tracey R.
Dec 19, 2020
I ordered on 12/4 still haven't…
I ordered on 12/4 still haven't received it
Response from Campus ClassicsJan 7, 2021
Our team has been working hard to bring you the best online shopping and guest experience. Unfortunately, we have encountered some challenges which caused a high volume of guest communication, delayed response time, and some shipping delays. Please know we want to give you the best guest experience imaginable and apologize for these delays in regards to your order. -Kyla
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Lisa M.
Dec 19, 2020
Still have not received
Still have not received. Been waiting. Missed chanukah. Very disappointed.
Response from Campus ClassicsJan 7, 2021
Our team has been working hard to bring you the best online shopping and guest experience. Unfortunately, we have encountered some challenges which caused a high volume of guest communication, delayed response time, and some shipping delays. Please know we want to give you the best guest experience imaginable and apologize for these delays in regards to your order. -Kyla
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Angie W.
Dec 19, 2020
Still have not received my order that…
Still have not received my order that was placed on 11/29 as of 12/19
Response from Campus ClassicsJan 7, 2021
Our team has been working hard to bring you the best online shopping and guest experience. Unfortunately, we have encountered some challenges which caused a high volume of guest communication, delayed response time, and some shipping delays. Please know we want to give you the best guest experience imaginable and apologize for these delays in regards to your order. -Kyla
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Lisa M S.
Dec 19, 2020
I ordered in early November and still…
I ordered in early November and still have not received my order!
Response from Campus ClassicsJan 7, 2021
We do understand your frustration with the delays in your order while it was in transit to you. I don't think you, our company, or USPS could have predicted the unprecedented delays they would be and still are facing. Again I do apologize your order was delayed -Kyla
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