caminocompany.comReviews of caminocompany.com

Rude staff and poor prices. I’ll never do business with them again.

I made an order online on February 9, 2026 for 20 random 1 oz silver Mexican Libertads. I sent the check on February 10, 2026. Now on February 19, 2026, I have heard absolutely NOTHING from Camino Coins as to the receipt of my check. I have sent communications with promises of answering them in a 24 hour period. That has not happened. I have had NO response from this company since I placed the order. Revised Review-2/27/2026 All credit for this amended review goes to Adriana Reed. She more than went the extra mile to make sure that this transaction was going to be fulfilled. She was very sympathetic with my concerns. Adriana expedited the order and sent me a tracking number quickly. Today I received the coins. Camino Coins is very fortunate to have this great lady working for them. On a scale of 1-10, I would give her a 10+. Thank you, Adriana.

I called few times and left Messages and emailed couple Of Times no one cares to reply to return my calls and emails. When you spend over $6.0k and no one cares in the company , the customer service is very unprofessional. No I don t recommend your Company to my friends And family. I know it happened 07/19/21 but I just got the email from you all to submit my review. Bad bad bad.

Placed an order for pickup online. Printed the receipt and went to the store w/cash to pick up. Was kept waiting for 15 minutes w/ no other customers in the store. Then finally was told the order would be more than that sowing on my receipt to cover taxes. Good thing I brought enough extra cash to cover that. Bad attitude and deceptive pricing. Have purchased here many times over the years with good results. Not this time.

Multiple orders over a substantial time period with this company resulted each and EVERY TIME ending with lack of followup, lack of customer care and service resulting in a total deterioration of integrity. I can not imagine NOT following up on orders that were delayed or purposely just not communicating when shipments were not on time. WHAT? Seriously, this isn't all as each time I requested to at least have a followup call/email so I can be available to receive package in our condo (signature needed) the staff when called acted dismissive. One specific male staffer actually lied when I brought up that I asked him to contact me on tracking and package followup and he never did. I told him that I detailed that call and wrote down it was his name. Again, no "biggy" for them as they are more than happy to take your order just forget that courtesy to do any real consistent followup. Wow! Good news is we found an awesome new company that immediately emails, sends tracking and never has any delays at all. Several orders went through smoothly. What a find!

Placed an order months ago. Sent email asking about order and was told they would send info on how to send a bank transfer but never got the info.

Purchased items via wire transfer. Zero communication. Took 3 weeks to receive my items after many phone calls and poor and rude communication on their part. Very unprofessional. I would not recommend.

Took 2 months of phone calls to finally receive my order. My 10oz silver bars were cut in half then welded back together. Received 5oz bars instead of 10oz like I ordered. People wouldn't return my call. Avoiding me on the phone. I can order thru JM Bullion and get my order in less than a week everytime. I would never use Camino Coin again...EVER.