Camelnot Reviews | Read Customer Reviews of camelnot.com

Camelnot Reviews | Read Customer Reviews of camelnot.com

Camelnot reviews

12 approved reviews, newest moderated first

CO
Aug 5, 2026
Placed an order on 8/1/2026 and receive…
Placed an order on 8/1/2026 and receive an email saying my order was completed. I never received a tracking number and they never returned my emails asking about this. I have disputed with my bank as this seems shady. ***I read the response from Camelnot and it is bad business to not respond until after the review. See other reviews about no response from customer service. I already disputed with my bank.
Response from CamelnotAug 6, 2026
Hi Chris, We’re sorry that your previous emails were not answered promptly and understand why the lack of tracking caused concern. We have reviewed order #26706 and can confirm that it has been dispatched from the United Kingdom. The “completed” notification means that the order was processed and shipped, not that it had already been delivered. The standard shipping option selected at checkout does not include tracking and normally takes approximately 8–12 working days from dispatch. As the order was placed on August 1, it is currently still within the expected delivery timeframe. We have also responded to you directly with this information. We apologise that the shipping process and meaning of the completion email were not communicated more clearly. Kind regards, Customer Support Team
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CA
Jun 17, 2026
Excellent product
Excellent product! That actually works! Thank you. xx
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Manchester1990
Apr 24, 2026
I have not received my order
I have not received my order, the email address to contact support does not exist. I will have to go via my bank to retrieve the money if I don’t receive any update soon
Response from CamelnotAug 6, 2026
Hi, I can confirm the order was delivered.
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Diane
Apr 22, 2026
no customer service
want to return this but no one is replying to my emails
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Helena de J.
Dec 17, 2025
I wasn’t sure about trying a padded…
I wasn’t sure about trying a padded thong, so I only ordered one to test it out. The package arrived nearly packed, and to my surprise, it fits perfectly. It’s comfortable, looks feat under my outfits, and now that I’ve tried it, I’ll definitely be ordering more soon
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Susana
Aug 18, 2025
Great experience
Fantastic customer service and product. I bought the M size and I'm happy with it. Perhaps a bit more clear info about the two sizes and different materials. But so far amazing!
Response from CamelnotNov 29, 2025
Thank you for sharing your experience with us. We are glad to hear you are happy with the M size and that our customer service met your expectations. We appreciate your note about size and material clarity, and we are already working on making that information easier to understand. Thank you again for the kind words and for choosing Camelnot.
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Lara S.
Aug 18, 2025
I still haven’t received my order
I still haven’t received my order
Response from CamelnotNov 9, 2025
Hi Lara, We’re really sorry your order didn’t arrive when you first left this review — that’s definitely not the experience we want for our customers. We’ve checked and can confirm your package has since been delivered. We hope you’ve had a chance to try the Camelnot Concealer Pad now 💕 If you’re happy with your experience, we’d truly appreciate if you could update your review to reflect your final thoughts. Thanks for your patience and for choosing Camelnot!
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Kelli C.
May 19, 2025
I didn’t get my order
I didn’t get my order. Where is my order???
Response from CamelnotNov 9, 2025
Hi Kelli, We’re really sorry your order didn’t arrive when you first left this review — that’s definitely not the experience we want for our customers. We’ve checked and can confirm your package has since been delivered. We hope you’ve had a chance to try the Camelnot Concealer Pad now 💕 If you’re happy with your experience, we’d truly appreciate if you could update your review to reflect your final thoughts. Thanks for your patience and for choosing Camelnot!
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