Calming Co.Reviews of calmingco.com

Response from Calming Co.Mar 31, 2025

We’re sorry to hear about your experience, and that the product didn’t meet your expectations, especially in terms of taste. We know flavor is personal, and while many customers enjoy it, we understand it’s not for everyone. The temporary numbness you experienced is a natural effect of one of our high-quality ingredients, which some people may be more sensitive to. That said, we never want anyone to feel stuck with something they don’t love. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please reach out to us at [email protected], and we’ll be happy to help. Thank you again for giving our product a try and for sharing your feedback.

Response from Calming Co.Mar 31, 2025

We’re sorry to hear that the taste didn’t meet your expectations. We know flavor preferences can vary, and we appreciate you giving one of our products a try. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please feel free to reach out to us at [email protected], and we’ll be happy to help. Thank you again for your feedback, we’re always looking for ways to improve the experience.

Response from Calming Co.Mar 28, 2025

Hi Thomas, thank you for your feedback. We want to clarify that we do not enroll anyone in recurring billing without their authorization. In your case, the subscription was selected at checkout through our main product page. Additionally, we sent you a reorder reminder email on March 24, 2025 to notify you before the next shipment processed. We do this to give every customer the opportunity to modify, skip, or cancel their subscription in advance. If you prefer to make a one-time purchase in the future, you can do so anytime by visiting: https://www.calmingco.com/collections/shop-all If you need any further help, feel free to reach out to us at [email protected] — we’re always happy to assist.

Response from Calming Co.Mar 24, 2025

We’re truly sorry to hear about your experience and want to assure you that we take feedback like this very seriously. While many customers have a positive experience with Ü Relax, we understand that not every product works the same for everyone. Our records show that your subscription was cancelled on March 12th, and we also responded to your message at that time. If you haven’t seen that reply, it may have landed in your spam or promotions folder. That said, we want to ensure everything has been fully resolved on your end. If there’s anything else we can assist with, please don’t hesitate to reach back out to us at [email protected]. You can also initiate a return by visiting https://www.calmingco.com/pages/contact-us

Response from Calming Co.Mar 15, 2025

We sincerely apologize for the delay and any frustration this caused. We understand how important it is to receive your order in a timely manner, and we regret that your package was stuck in transit. Our team had reached out multiple times to offer a replacement, but we didn’t receive a response. That said, we completely understand your concern, and as of today, your refund has been fully processed. You should see the funds reflected in your account soon. If there’s anything else we can do for you, please don’t hesitate to reach out at [email protected]. We truly appreciate your patience and the opportunity to make this right.

Response from Calming Co.Mar 15, 2025

We’re sorry to hear that Ü Relax didn’t provide the calming experience you were expecting. While many customers find it beneficial, we understand that individual responses can vary based on personal sensitivity to ingredients. Our formula is designed to promote relaxation, but some people may react differently, especially if they are more sensitive to certain compounds. That’s why we offer a money-back guarantee—please reach out to us at [email protected], and we’d be happy to assist with a refund. We appreciate you giving Ü Relax a try and sharing your feedback.

Response from Calming Co.Feb 28, 2025

We’re sorry to hear about your experience and want to resolve this for you right away. The temporary numbing sensation comes from the Kava extract in Ü Relax, which is a natural effect of the ingredient. Regarding your subscription, we want to assure you that a one-time purchase is always an option at calmingco.com/collections/shop-all, and subscriptions can be easily managed or canceled at any time. We never intend for anyone to feel stuck with a subscription they didn’t mean to sign up for. We also want to clarify that our team has responded to your email regarding your subscription and cancellation request. If you haven’t seen our reply, please check your spam or promotions folder, or reach out again at [email protected], and we’ll be happy to assist you further. We apologize for any frustration and appreciate the opportunity to make this right.

Response from Calming Co.Feb 28, 2025

We’re sorry to hear that Ü Relax didn’t meet your expectations. We want to clarify that our subscription option is completely optional and not predatory in any way. Customers can choose a one-time purchase by visiting calmingco.com/collections/shop-all, and subscription details—including how to cancel—are clearly outlined at checkout. That said, we never want anyone to feel stuck with a product they don’t love. If you need any further assistance, please reach out to us at [email protected], and our team will be happy to help.