Calming Co.Reviews of calmingco.com

Response from Calming Co.May 16, 2025

We’re very sorry to hear about your experience, but after checking your email and order details, we can confirm that you did not place your order through Calming Co’s official website, calmingco.com. We haven’t received any messages from you because you are contacting a different business entirely. Unfortunately, there are counterfeit websites currently impersonating us, and it sounds like you may have been a victim of one of these scams. Since these orders are not affiliated with us, we recommend contacting your bank immediately to dispute the charge, as the product you received is not from Calming Co and does not meet our standards. For future orders, the only way to ensure you’re getting authentic Ü Relax, Ü Sleep, and Ü Focus is by ordering directly from calmingco.com. If you have any questions, feel free to contact our official support email address: [email protected]

Response from Calming Co.May 2, 2025

We’re sorry to hear about your experience and appreciate your feedback. To clarify, our subscription option is clearly presented at checkout, and we do not enroll anyone without their authorization. Customers can always choose a one-time purchase by visiting our Shop All page: https://www.calmingco.com/collections/shop-all. We also send confirmation emails with details on how to manage or cancel subscriptions at any time. If the product wasn’t a fit for you, we understand. Orders placed through our website are covered by our 60-day money-back guarantee. Please reach out to [email protected], and we’ll be happy to assist with a refund and ensure your subscription is fully canceled.

Response from Calming Co.May 1, 2025

Thank you for giving Ü Relax a try and for sharing your feedback. We’re sorry to hear it didn’t deliver the relaxation you were hoping for. While many customers do experience calming effects, we understand that results can vary from person to person. If you ordered through our website, you're covered by our 60-day money-back guarantee. Please feel free to reach out to [email protected], and we’ll be happy to assist with a refund. We appreciate you giving the product a shot and hope we can make this right for you.

Response from Calming Co.Apr 18, 2025

We’re sorry to hear about your experience and appreciate the feedback. To clarify, we never enroll customers in a subscription without their authorization. The subscription option is selected at checkout, and we also send confirmation emails with instructions on how to manage or cancel at any time. The numbness you experienced is a normal and temporary effect from one of the natural ingredients. That said, if the product wasn’t a fit for you, we completely understand. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please reach out to us at [email protected], and we’ll be happy to help with a refund and ensure your subscription is fully canceled.

Response from Calming Co.Apr 18, 2025

Thank you for giving Ü Relax a try and sharing your experience. We’re sorry to hear it didn’t help you wind down the way you were hoping. While some customers feel a calming effect right away, for others it can take consistent daily use over a couple of weeks to experience the full benefits. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Feel free to reach out to [email protected], and we’ll be happy to help. We appreciate you giving it a shot and hope we can make it right.

Response from Calming Co.Apr 18, 2025

We’re sorry to hear about your experience and understand how frustrating this must have been. The numbness you mentioned is a normal, temporary effect from one of the ingredients, but we understand that not feeling the intended benefits can be disappointing. As for the subscription, removing an item from your cart does not cancel an active subscription. If you believed it was canceled and were charged again, we definitely want to make that right. Please reach out to us at [email protected] with your order details, and we’ll be happy to help process your refund and ensure your subscription is fully canceled. We want to resolve this quickly for you.

Response from Calming Co.Apr 18, 2025

Thank you for giving our product a try and sharing your feedback. We’re sorry to hear that you didn’t experience the effects you were hoping for. While many customers do feel a sense of calm, we understand that results can vary from person to person. The numbing sensation you mentioned is a normal and temporary effect from one of the natural ingredients. We’re glad to hear you enjoyed the flavor, but we completely understand your disappointment if the overall experience fell short. If you purchased through our website, you’re covered by our 60-day money-back guarantee. Feel free to reach out to us at [email protected], and we’ll be happy to assist with a refund. We appreciate your honest feedback and the opportunity to make things right.

Response from Calming Co.Apr 18, 2025

We’re sorry to hear that your experience with our product didn’t meet your expectations. We understand that taste and texture are important, and we appreciate you sharing your honest feedback. While many customers do report feeling relaxed, we know that individual responses can vary. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please reach out to [email protected], and we’ll be happy to assist with a refund. Thank you for giving it a try and taking the time to share your thoughts.