Calming Co.Reviews of calmingco.com

Response from Calming Co.Jul 7, 2025

Thanks for your feedback, and we're really sorry to hear this was your experience. The temporary mouth-tingling you felt is a natural effect of one of the herbal ingredients, and some people are more sensitive to it. That said, we never want anyone feeling uncomfortable or misled. We’ve already canceled your subscription to prevent future shipments, and if you haven’t already, you’re absolutely welcome to request a refund on your first order under our 60-day happiness guarantee. If customers prefer to make a one-time purchase without a subscription, they can always do that through our Shop All page here: www.calmingco.com/collections/shop-all If there's anything we can do to make things right, please reach out to us at [email protected], we’re here to help.

Response from Calming Co.Jun 25, 2025

Hi Josh, We’re sorry to see your continued frustration. As mentioned in our earlier reply, we never enroll anyone in a subscription without their consent. It looks like your original order was placed through our main product page, which defaults to a subscription unless you choose the one-time purchase option available at https://www.calmingco.com/collections/shop-all. We’ve been replying to your emails, so if you haven’t seen them, please check your spam or junk folder. You can also cancel or manage your subscription anytime at https://www.calmingco.com/a/account/login. If you still need help, please reach out to us again at [email protected] — we’re here and happy to assist.

Response from Calming Co.Jun 25, 2025

Thanks for your feedback, and we're sorry for the confusion. To order one-time only, just visit our Shop All page: https://www.calmingco.com/collections/shop-all and select the "Buy One-Time" option. If you were subscribed by mistake, you can manage or cancel your subscription anytime at: https://www.calmingco.com/a/account/login And of course, if you need help, just reach out to us at [email protected] — we're happy to sort this out for you.

Response from Calming Co.Jun 9, 2025

We’re sorry to hear that you didn’t experience the effects you were hoping for. We reached out to request your order information so we could assist, but we haven’t received a response yet. If you purchased through calmingco.com, you're fully covered by our 60-day money-back guarantee. Please reach out to [email protected] with your order details, and we’ll be happy to help.

Response from Calming Co.May 29, 2025

This review appears to be for the wrong company. We are Calming Co, and all of our products are manufactured in Utah, USA. We do not source or ship any products from China. It sounds like your purchase may have been made through a counterfeit or lookalike website. Unfortunately, there are companies imitating our brand, and we are actively working to stop them. The only way to ensure you’re getting authentic Ü Relax is by ordering directly from calmingco.com. If you have any questions or would like help verifying an order, feel free to contact us at [email protected].

Response from Calming Co.May 29, 2025

We’re very sorry to hear about your experience, but after checking our records, we haven’t received any messages from you, and there’s no order under your name or email in our system. It’s possible you made a purchase through a counterfeit website or ad impersonating Calming Co. We are a legitimate U.S.-based company, and the only official place to purchase Ü Relax is through calmingco.com. Any other site or ad—even if it appears convincing—is not affiliated with us. We recommend contacting your bank to dispute the charge if you believe you were scammed. If you have any doubts about whether you ordered from the real Calming Co, feel free to reach out to us at [email protected] and we’ll help you verify.

Response from Calming Co.May 27, 2025

Thank you for bringing this up. We want to be absolutely clear: Ü Relax is the original product, backed by a registered trademark and sold exclusively at calmingco.com. We’ve been operating since 2020 and have no affiliation with the product calling itself “iRelax.” The company behind “Calmly iRelax” is spreading false and misleading claims, including the lie that Ü Relax is a counterfeit. This is completely untrue. iRelax is a copycat product, and we are actively taking legal action to shut them down. If you’re ever unsure, the safest way to order is directly from calmingco.com. Any other site, regardless of appearance, is not affiliated with us and cannot be trusted to deliver authentic product or customer support. If you have any questions or need help confirming an order, please reach out to us at [email protected].

Response from Calming Co.May 27, 2025

We’re sorry to hear that Ü Relax didn’t meet your expectations. While some customers feel the effects right away, the benefits of Ü Relax are designed to build gradually with consistent use. We typically recommend drinking it daily for at least two weeks to experience the full results. We also understand that taste is personal, and we appreciate you giving it a try. If you ordered through our website, you’re covered by our 60-day money-back guarantee. Please reach out to [email protected], and we’ll be happy to issue a refund. Thank you for your feedback, we’re always working to improve the experience.