Matt K.
CallTools deserves a 5 star rating…
CallTools deserves a 5 star rating because of 1) The product works exactly as was advertised by my account rep Chase Alcaraz who was extremely knowledgeable about exactly what my company needed to implement and exactly how CallTools was able to meet those needs. 2) The customer service is a cut above what I was used to at Celerity Telecom. I appreciate how my account rep stays with me after the purchase and throughout the life of my account. I can't speak for all of the customer service reps, but ask for Chase to be sure you get the guy who will call you back right away and ALWAYS knows the right answer or solution to my problem. I never get bounced around from tech rep to sales rep to account rep trying to overcome a problem. Chase handles it from start to finish and nine times out off ten he gets it done on the first call. 3) The price is right, take a look around at competitors. CallTools gives a great product for a great price.
Response from CallTools.comJun 7, 2019
Mr. Kelly, Thank you for the very detailed 5-Star Review! We appreciate your business and thank you for the feedback. We strive to exceed customer expectations. The CallTools Team




