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CallRail Reviews | Read Customer Reviews of callrail.com

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Electronics & Technology
Internet & Software
CallRail

CallRailReviews of callrail.com

4.6486 reviews
Internet & Software
100 Peachtree St., Ste. 2700, Atlanta, Georgia

Call Directions Website

CallRail4.6

Reviews486 About Contact

Overall score

4.6 out of 5

Excellent

Average of 486 reviews

Distribution

5★81%
4★11%
3★1%
2★2%
1★5%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 950-8575
callrail.com
[email protected]
100 Peachtree St., Ste. 2700Atlanta, GA 30303

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About CallRail

CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.

CallRail (callrail.com) has 486 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: callrail.com
Website: callrail.com
Category: Internet & Software
Location: Atlanta, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: June 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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CallRail reviews

486 approved reviews, newest moderated first

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SFDC
May 1, 2018
Affordable and Flexible
Affordable, flexible and good online documentation.
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Chris
May 1, 2018
Yes, go with CallRail!
CallRail is the best call tracking company out there - the software is easy to use and does the job very well. And they have awesome customer service....I've used them for 4 clients over the last year.
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Cole
May 1, 2018
Fantastic service.
Fantastic service.
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Andre
May 1, 2018
Very Dependable & Affordable
Call Rail has been very dependable so far! I like the fact that it is a flat monthly rate with minutes included unlike other call forwarding services. I've experienced no issues with calls, and I would recommend them to anyone looking for a reliable call forwarding/lead generation service.
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Chris K.
May 1, 2018
I love CallRail
I love CallRail! Best platform ever and integrates with everything I need!
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Jennifer
May 1, 2018
They've been so easy to work with and…
They've been so easy to work with and provide great data. I work for an agency and this has made my analytics so simple for clients. It syncs perfectly with Google Analytics and AdWords.
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Ashley
May 1, 2018
Always helpful when we need to trouble…
Always helpful when we need to trouble shoot any issues and our clients love the dashboard.
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Kelcey
May 1, 2018
CallRail is a great platform and value
CallRail is a great platform and value to our clients. There are always some minor tweaks that we would like to see for reporting purposes, but all of the information is easily converted to excel to change the reporting to our needs.
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