Long
Good result, but communication needs work
We placed our order in January and received the first set of signatures fairly quickly. After two rounds of feedback, the signatures themselves turned out great — we're genuinely happy with the final result. The main downside was communication: after our second round of feedback, there was roughly 3 months of silence with no updates or deliverables. It took a reminder email from our side to get things moving again. Once we reached out, they responded within 2 days and wrapped everything up. Worth noting — some of the delays may have been caused by email delivery issues on their end, which seems to have been a genuine technical problem rather than negligence. The signatures themselves are worth it. If you order, just be proactive about following up and set clear timeline expectations upfront.

