SIOBHAN
Be careful of a "trial" month
I signed up for a "trial" month on 3rd of August. It was okay I liked the exercises not the meal plan. I put a reminder in my phone to cancel before the 3rd September but they debited my account with €90.59 for a month on 31st August. I immediately contacted them to cancel and refund my account. They said as it was automated they could not do that. I cannot afford that outrageous amount for a month's subscription. Usually you get notification that a renewal subscription is due. Not so with Calistway. I am very unhappy and broke into the bargain. Be careful if you are only doing a trial.
Response from CalistwaySep 10, 2026
Hello Siobhan, We understand your concerns regarding the charge and refund request you've described. So that our team can review your case in detail and find the most suitable solution, please send us an email at [email protected] with your account email address and your order number. Kind regards, Your Calistway Team




