California Security Pro Reviews | Read Customer Reviews of californiasecuritypro.com

California Security ProReviews of californiasecuritypro.com

Call Directions Website

California Security Pro

About California Security Pro

As a local ADT Authorized Dealer, we specialize in home security systems, wireless, wired or activating existing security systems and home security cameras backed by world class ADT monitoring. Your home security needs will be met with ADT's reliable service and latest technologies. Our affordable solutions provide burglary, fire, medical alert, carbon monoxide protection and much more. We will come to your home for a free in-home consultation, providing you with valuable information and insight into the proper ways to protect your home from the various threats that we all face today. If you're interested in taking advantage of this free sit-down conversation about your current home security situation, feel free to give us a call today, toll free. If you're to busy for an in home consultation, you may also order your home security system over the phone. Ask for details about our FREE ADT Security System Promotional Package ($850 Value).

California Security Pro (californiasecuritypro.com) has 100 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: californiasecuritypro.com
Website: californiasecuritypro.com
Category: Home Improvements
Location: San Ramon, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 95% of reviews.
Latest: Most recent review: June 2020.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Home Improvements, California

California Security Pro reviews

Showing 91 reviews with 5 stars · Clear filters

Nathan S.
Aug 4, 2015
Ca Security Pro staff are friendly, efficient & make sure you are protected
I was having a frustrating experience with ADT sales just trying to schedule a time to have them come by so I could sign a physical contract, the sales guy didn't know how to use the e-document software. So I called California Security Pro. I explained to the Ayesha (Security Pro Sales) what I was looking for and the number of entry points, she was very helpful and put together a system that covered everything at a much more reasonable price than ADT. She took all the information that she needed over the phone and got the process started, the ADT rep couldn't get the process started until after he had the contract signed. She then explained that it would be installed within 72 hours! I couldn't believe it, ADT told me "maybe" they could install within 2 weeks! She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours! Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well. I still have ADT monitoring my system....but I hired California Security Pro for the better signup and install service!
Response from California Security ProAug 5, 2015
We appreciate your recent order of your ADT-Pulse System. We value your trust in our company, and we continue to meet your service expectations. We would like to thank you for taking the time in telling us why our services made you completely satisfied. Thank you for your business and feedback.
Report
Mark B.
Aug 4, 2015
California Security Pro is a top notch, professional security company who provides exceptional service and support.
Joe met us at our home and arrived a few minutes early. He was professional and honest, and never tried to pressure or over-sell us products. Rene was able to install our system the next day and was extremely professional, clean, organized, and friendly. He made sure to explain everything and even provided tips and recommendations to help get full use out of our new alarm system. CA Security Pro has been pro-actively contacting us to ensure everything is operating as expected in the weeks following installation, and is doing everything possible to ensure we have had a great customer experience. I would 100% highly recommend California Security Pro to anyone and everyone looking for security system. Whether you are looking for a new system, or updating your current, they are the best.
Response from California Security ProAug 5, 2015
We are pleased that you have chosen California Security Pro for your ADT-home security. We hope you are enjoying the convenience, quality, and affordability of your new security system. Your satisfactory could not make us more happier! We appreciate your business!
Report
Zachary M.
Jul 8, 2015
Well done.
Every aspect of my interaction with California Security Pro was professional, timely, friendly and easy. Recommended.
Response from California Security ProJul 20, 2015
Dear Zachary, Thank you so much for your recent business with California Security Pro. It is customers like you that help keep us on the right track by giving us your feedback! We value your business and will continue to give you the service you deserve. Thank You Again.
Report
Cynthia
Jul 6, 2015
ADT outstanding
Angel and Gabe provided outstanding customer service. They were nice and understanding. Price was right and couldn't ask for more.
Response from California Security ProJul 6, 2015
Being able to find the right service package for our customers is our job, we are happy to hear you are satisfied with your purchase price. We truly thank you for sharing your experience with us regarding are staff. Your Business is valued, thank you!
Report
Dale H.
Jun 17, 2015
We were very pleased with California Security Pro's representatives and the ADT system which was installed in our home.
We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!
Response from California Security ProJun 23, 2015
Dear Dale, We just wanted you to know that we truly enjoyed working with you and feel honored to be your chosen Home Security company. The growth we experienced over the years is because of customers like you, who faithfully support us by giving us their feedback! Thank you for your business! We look forward to serving you for many years to come.
Report
Mike M.
May 27, 2015
Great team at California Security Pro!!
California Security Pro was a class act through and through. Sales and installation were extremely professional and took the time to walk me through all the options. There was no pressure or up-selling, just honest opinions of what would work best in my house. Thank you to the entire team!
Response from California Security ProJun 3, 2015
We appreciate you taking the time to tell us about your experience. I know your sales consultant and tech will be pleased to hear that you were satisfied. We hope your enjoying your ADT-Pulse System. Thank You for your business
Report
Tim H.
May 5, 2015
Excellent
Salesman had a great knowledge of the product and options. Knew all about security and listened to my issues and concerns. With my input, we designed a system (ADT Pulse) that works for us. Installer was experienced and explained the operation enough times so I got it. Then left his cell number for any more questions. And they made appointments that fit my schedule, not theirs. I recommend them to anyone wanting a security system, has multiple adults coming and going, and is not dependent on sce, phone lines, or wifi.
Response from California Security ProMay 6, 2015
Thank you so much for your ADT-Pulse Security System Purchase. We absolutely love when new customers give us their feedback. We are very pleased knowing your satisfied with our services!! We truly appreciate your business.
Report
Mohamed M.
Apr 10, 2015
Excellent service
On time and extremely courteous customer service reps who were able to take care of my needs very quickly on a short timeline
Response from California Security ProApr 13, 2015
Your honest feedback helps shape our business to best fit your customers standards. We thank you for choosing California Security Pro for your ADT- Pulse Alarm System. Your business is highly valued!
Report