CaliforniajacketReviews of californiajacket.com

Horrible company, do not do business with California Jacket. FedEx delivered the jacket to the wrong address, and the company refuses to resend or issue a replacement, insisting that I (the recipient) file a FedEx claim. The shipment was supposed to be delivered to the residence on the label, which did not happen, yet California Jacket is shifting the claim filing to me, risking denial and further delays. FedEx has stated they will deny any claim since I did not pay for shipping and I am not the shipper. I requested an immediate replacement, but they only reply that I should file a FedEx claim, which I cannot do. They are shady, and I will be disputing this on my credit card. Buyer beware.

Beware! This company is in Pakistan, not California. I just got a bill in the mail from fedex for a $25 tariff on a $79 purchase. At no point and time during the transaction did it say this was coming from Pakistan and I never would have agreed to pay a $25 tariff. Aside from that, the sweatshirt i ordered is certainly not worth $79, it’s a bad fake of the one I was looking for.

I had been looking everywhere for a particular Aston Villa hoodie as a Christmas present. I stumbled across California Jacket and given I seemingly couldn't get one in the UK, went for it. Ordered on the 1st December, arrived the 23rd. We only glanced at it before wrapping it but on surface level looked fine. However as soon as my partner opened it he suspected it was fake. Now if I had paid a fake money price for it thats one thing, however I had paid the same price as the club store. When looking over the item (clearly the image used was a stock image) the difference was staggering. Badge ironed on, not sewn on, eyelets for draw string wrong, no Adidas stripes on the back of the hoodie, the stripes being white not blue and the inside stitching being uneven. No reference to Adidas inside the label. I noted that it has been sent from Pakistan, but after contacting the company I needed to return it at my own cost to the USA, which cost £30. I did get my money back, although they tried to charge me for a restocking fee, which their own website states they don’t do for refunds or exchanges! So my advice is to stay well clear of them unless you want a fake product for the price of a genuine one.

These people are the worst! There return policy is ridiculous I had to email them 10 times to finally get someone to agree to my refund. Then I had to prove numerous times using the postal tracking number they received the merchandise back. I have no trust I will actually get my refund.

I recommend you don't waste your money and your time buying from this company. Very poor quality of the products. Impossible to return unwanted product.

My purchase arrived in time but was not even close to a wearable size. I returned it immediately in perfect condition and have now waited for over a month for a response. No response, no refund, nothing. DO NOT TRUST THIS COMPANY. They are total BS and still have my money with NO REPLY whatsoever. BEWARE!

Company makes it a hassle to return item. They wanted photos of item return and reason for return. After 2 days of complying, no communication or response from them. Call Custom Support phone listed on their website, got a response of number is incomplete. A scam. Buyer beware. Im still trying to get my refund.

Stay away from this scam company! It deserves ZERO stars. I ordered a sweater I saw a on a tv show that they claimed was the same one. It wasn’t! The real sweater was made in the UK and coat $400! I attempted to get a refund and was refused. They delivered it and I refused the delivery. The bank which is Chase another issue refused to return my money either! So now this company stole my money and o have nothing to show for it. Also the shipment took forever and came directly from China, not California. TOTAL THIEVES!! Stay away