Adrienne L.
Beware: False Advertising
At 10:21 am on Jan 17, 2026, the company had an advertised price of $188 per person for a hot air balloon ride on Feb 16, 2026. I accepted the offer for four people and input my credit card. The price plus 15% gratuity and a 6% service charge came to a total of $916.69. At 12:52 pm on Jan 17, 2026, I received an email from the company saying, " We have a third-party vendor Error that is giving the wrong price on the 15 and 16 of February. It ties direct and they have had some problems. The 16th is $248 but you can book on-line the 17th at $178." Rather than honor the advertised price, they told me that I have to pay $60 more per person, which amounts to an additional $240 total markup over the advertised selling price that I responded to on their website. With the increased price, this would also result in an additional $36 for gratuity and $14.40 for a service charge...bringing the final total to $290.40 above the value I was originally quoted.