Lu Z.
Don't buy things from this store
Don't buy things from this store , it feels like a scam

CalChip Connect is the nation's leading IoT distributor. Its passionate team combines extensive supply chain experience with an intimate understanding of the market for connected devices and decentralized wireless solutions, to expedite access to the highest performing devices in the market today through a modern eCommerce shopping experience. More than just an eCommerce store, CalChip Connect helps manufacturers achieve scalable distribution with global warehousing, high-tech sourcing, supply chain management consulting, and component sourcing. More information at www.calchipconnect.com.
calchipconnect.com (calchipconnect.com) has 19 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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19 approved reviews, newest moderated first
Lu Z.
Don't buy things from this store , it feels like a scam
Duck Duck G.
After reaching out to CalChip I had a great experience & their team was very responsive in solving my problem. CalChip is a great US based company, I would much rather chose to do business with an US based company over a corporation based in China, keep that in mind next time your weighing your options.
Response from calchipconnect.comJul 6, 2022
Thanks for the review! We're glad we were able to assist you and get your problem resolved.
Eddi R.
I have ordered a device, but never received it. I also never received a refund that they offered. I wait since month for the refund.
Response from calchipconnect.comJul 6, 2022
Hey Eddi, thanks for leaving us a review. We are sorry to hear that you didn't have a positive experience with us. Please let us know what your order number is by filling out this form and we will be sure to get this resolved for you: https://calchipconnect.zendesk.com/hc/en-us/requests/new?ticket_form_id=4465705877140
Murat A.
- I ordered 3 products on May 2021 - After 11 months I didnt get any one of these 3 product orders. and I requested REFUND on 7th April 2022 - I didnt get 2 refunds out of 3 - I have been contacting via Twitter; they asked me to send ID pictured again which I did swiftly. - Since then they dont even reply to me. I can not get my refunds. My losses: - I coundt use 3 devices as my orders are not fullfilled 12 months after paying for them - I'm still loosing opportunity costs - My money is being used for more than 1 year without even daring to reply
Response from calchipconnect.comJul 6, 2022
Hey Murat, thanks for the review. Sorry you didn't have a positive experience with us. We just looked into the DMs on twitter and see that everything was refunded on June 3rd and confirmed by you that it was received. Sorry for the delay in getting this to you, but glad everything has been resolved.
William H.
I would put “shltty” if it was an option. Ordered over a year ago. No product yet. Have asked for refunds twice with no results.
Response from calchipconnect.comJul 6, 2022
Hey William, thank you for the review and sorry to hear that you haven't had a positive experience with us. We know that the delays have been tough for everyone. We looked into your orders and it appears that everything was refunded on May 24th.
Ashby T.
As many others have mentioned this company has terrible order delays without letting the buyer know that is the case when ordering and then stringing them along (It'll be shipped "soon") I know what back-ordering is, and if you display that it's a backorder and I decide to move forward with that being the case, then that is one thing, but if there isn't any indication that's it's going to be more than 4 weeks, then that better be as long as I have to wait. If you don't say anything to the contrary, then I am going to expect that you have the product and are going to be shipping it I ordered my product on May 5, 2021 - It arrived on Thursday, March 24, 2022. 2 stars because they aren't scammers; it did indeed get here, but I don't need it anymore, I mean really... That's over 10 months.
Response from calchipconnect.comJul 6, 2022
Hey Ashby, thanks for the review and honest feedback. We are sorry to hear that you didn't have a positive experience with us but glad that you ultimately got the product you paid for. After halting the sales of the RAK Miners in May 2021, we made it a policy to no longer take pre-orders due to the unreliability of the supply chain. We now only sell items that we have in stock and ready to ship.
Fer
My order was delayed for more than 3 months and I asked for a refund but they ignored it. They shipped the product anyway when I didn't need it anymore. Now they don't even reply to my requests for refunds. AVOID THIS COMPANY.
Response from calchipconnect.comJul 6, 2022
Hey Fer, thank you for the review and we are sorry to hear that you didn't have a positive experience with us. We are optimistic that you would have received your refund by now, but if you haven't yet, please fill out this form here and we'll look into it right away: https://calchipconnect.zendesk.com/hc/en-us/requests/new?ticket_form_id=4465705877140
Chris
Been 6 month or more but finally arrive not a scam which i was worried
Response from calchipconnect.comJul 6, 2022
Hey Chris, thank you for this review! The supply chain delays have been very difficult which is why we no longer take pre-orders on any items and only sell in stock, ready to ship devices. Thanks for helping us by confirming that we are not a scam, and that if you purchase something from us you will in fact receive it unless you decide you want a refund.