CalceusReviews of calceus.org

I recently purchased a winter coat and vest from this site. Both items did not fit. The sizes are like for kids even though it a men clothing website. The coat I received wasn't even the right color and looked nothing like the picture advertised. The coat looked very cheap. Don't buy from this place. It's just a waste of money. I'm very disappointed and I if I learned anything from this experience is never buy from them again.

I ordered two pair of shoes for my hubby for Christmas in November. I track, I follow & nothing. UPS tracking says labels ready-but no shoes. I emailed your site days ago. No contact back. The number on your site goes to a fax machine. We love your shoes & have gifted them. This is the worst customer service EVER.

I have requested a return authorization four times for shoes that are too big. NO response. Its like they are waiting out the 30 day return limit so they don't have to take them back. DON'T buy anything that you think you might have to return. They do not hold up their end of the bargain.

stylish design. love it

Please read below, these are emails from Calceus representatives. Please read in it's entirety. (Posted as most recent conversations.) To set the story, they sent me the wrong size, and won't accept return unless I pay shipping back to either Canada, or China. The emails say it all, this company not to be trusted! This email must be their resolution. Received 10/15 after posting review: Reply from Calceus 7 minutes ago Dear Sir/Madam, Thank you for your review. We are sorry for this mistake. The after-sales department will contact you as soon as possible to deal with this problem. Still have any questions, please contact us without hesitation Then....... Dear customer, Thanks for your email. We are sorry that our items do not fit. I am sorry that I have talked to my manager, 30% is the best discount we can offer. If the white pair is a bit larger for you, we recommend that you add a pair of insoles when you wear these shoes, so this problem will be solved easily. Our profit is low, hope you can understand. Hope it works for you. ???? Waiting for your news From Calceus representative: Dear customer, Thanks for your email. We are sorry that you want to return items you received. According to the return policy, if there is no damage problem with our items, customers should be responsible for the return shipping fee. Please drop off your package at the local USPS office. We're sorry but we don't supply return labels. Please do NOT return your order by UPS or FedEx, we may not be able to receive the return and no refund will be made. Our return address: There are two warehouses for our customers to return their order: Note: Please do not send your return to the address on your package. That is not our return address and will affect the processing of your return. Warehouse in China Calceus Service Address: YUNEXPRESS INDUSTRY PARK, #3 Binnong road, Huangjiang Dongguan, Guangdong China PostalCode: 523755 Most refunds will be processed within 5 business days after you ship your package and provide us the tracking number. (shorter process time ) Warehouse in Canada Calceus Service Address: Unit 6, 1224 Dundas Street East Mississauga Ontario Canada PostalCode: L4Y 2C5 Most returns are processed within 5 business days after we receive your package. We'll issue a refund to your payment account. (longer process time ) Please provide a return tracking number to us after you sent the item back, or will affect the processing of your return. We do not accept returned items that were sent back by you directly without checking with us first. After we receive your package at our warehouse, we will refund your original payment account. For you, our valued customer, if the freight is too high, please contact us in time, we will give you a reasonable solution. Please declare your items as a return item, and put $0 value. On Tue, Oct 13, 2020 at 5:42 PM Rich wrote: Sandy, No. Please schedule return pickup, credit my card for cost of shoes in full. Please advise of pick up. Email return label to . Thank you, Richard cellphone On Monday, October 12, 2020 Sandy Song wrote: Dear Customer, We are sorry that we send the wrong size to you. I will apply to the manager to give you a 15% refund for this pair of shoes and you can keep the shoes as well. You can resell it to your family/friends or give it to them as a gift. Is that Ok? On Mon, Oct 12, 2020 at 9:32 PM Rich wrote: Please see attached photo of shoes. They were ordered as size 10 US. 45 Euro converts to size 11 US. Please arrange return shipping. This is your companies fault, not mine. I will not pay return freight. This is last correspondence with you before I dispute with credit card. Richard On Monday, October 12, 2020 Sandy Song wrote: Dear customer, Thanks for your message. Please put the item you received(There is size information of shoe tongue/lining/sole) next to the shipping label, then take a photo and sent it to us . Photos can help our after-sales staff handle your problems. We will forward your request with a photo to the after-sales department and reply to you soon. -- Best Regards Sandy Calceus -- Best Regards Sandy Calceus -- Best Regards Sandy Calceus Website:

The shoes came defective, they look good but the material is cheap and cheezy. I wish I can add photos but that seems impossible. I had to use the shoes as my photo

Any review that is good is fake! This is a scam company! Try to contact them before you buy something because you will never get a response! Throwing your money away! SCAM! Scam! SCAM!!!!!!!

I have received wallet. I have not received sandals.