Rafia B.
Very Poor Freelancer Support – No Response at All
I had a very disappointing experience with Cad Crowd as a freelancer. I completed my profile, uploaded my portfolio, added my personal projects, and spent time setting everything up. However, whenever I needed help, I received no support at all. I emailed the support team multiple times and never received a response. I also called the support number several times, but nobody answered. I even left a voicemail and still heard nothing back. If there was an issue with my account or profile, no one explained it to me. As a freelancer, this was a complete waste of time. A platform should provide at least basic communication and support for the people using it. Unfortunately, that was not my experience.
Response from Cad CrowdAug 18, 2026
We welcome constructive feedback. We also verify that every expert on Cad Crowd is who they say they are and is located where they say they are, because our clients hire and pay based on those claims. This account was removed as part of a fraud enforcement action. It presented a US location that our records contradict, it shares a device with dozens of accounts on our platform, and it did not complete the identity verification our payout rules require. Accounts in that position don't stay on the platform. When an account is restricted, I personally work with the account holder to resolve it, including over the phone and via video call. MacKenzie Brown, CEO

