cabletiesandmoreReviews of cabletiesandmore.com

Ordered the product for a project, made the cabinets which took a month to complete and another couple of days to install. Plugged the outlet in and could not get the usb sockets to work. Tried multiple cables and nothing! when I called the company they told me I had 30 days from purchase to return the product and so I am out $60.00 for the outlet and the extra work to install a new outlet with usb sockets, plus the embarrassment of suggesting a poorly made product to my client, and the delay in completing the project!

I found the product I needed in stock on the website, but I needed it quickly. When I selected overnight shipping, it told me that I needed to call to verify that it was in stock and that they would be able to ship in time. When I called, the person I spoke to said that it was in stock, but that it was past the shipping cutoff for that day, so if I did overnight shipping it wouldn't ship until the next day, which was Friday. Monday was a holiday. He told me that if I paid for the order and selected overnight shipping that day (Thursday), it would definitely ship on Friday for Tuesday delivery. Tuesday delivery was going to cut it close as we were going to be leaving that location to drive across the country that day. I paid for the order on Thursday with overnight shipping at around 13:00. However, the shipment did not go out on Friday. I couldn't get a hold of anyone until Tuesday morning (Monday being a holiday). I talked to him on the phone about the issue, and we tried to figure out if the shipment could go to somewhere else along our journey, but nothing would work out. So at 9:30am on Tuesday (order had not shipped yet) I told him to cancel my order, since I would not be able to use it. He told me that would be no problem, but to follow up with an email cancelling the order. I was able to send him an email cancelling the order within 15 minutes. The following day (Wednesday) I get an email from him saying that they couldn't cancel my order, so they went ahead and shipped it the previous day. However, I would never be able to pick up the order because I would not be coming back to that location. The process of getting a refund for the order took 7 weeks because it took 6 weeks for them to receive the order back when I couldn't pick it up. They would not refund the shipping costs, despite the whole problem being because they didn't ship the order when he said they would (on Friday). The expedited shipping costs were almost as much as the order costs. Needless to say, I am not happy. I will not be ordering anything from here again, and I recommend no one else doing so either. The customer service is terrible.

I ordered and paid for 10,000 cable ties on September 3rd which were supposedly in stock. It is September 18th and I still wait for the cable ties. ULine, Amazon, Home Depot are apparently better sources.

By far the worst customer service and even crummier shipping.DO NOT PURCHASE FROM THEM UNLESS YOU HAVE TIME TO SPARE!!! Still waiting on my safety vests. I pretty much went on Amazon.ca and picked one up because my stitching on my old one was getting to bad (4- year old vest lol).

Great website and line of products. Just don't ever call them with a question, he just can't wait to get rid of you. Horrible phone service.

Missing parts in our order. Cabletiesandmore will not send the parts we PAID FOR because it is past thirty days window to do an investigation? Per their shipping info page, "Cable Ties And More will be happy to provide a replacement to either lost or damaged shipments that are shipped with UPS. In order to provide a replacement, please contact us to begin the claims process." NOWHERE IS THIS ALLEGED 30 DAY WINDOW MENTIONED.

I placed an order for 6 FR shirts and upon arrival, the order for extra large was too small. I am 5 10 180lbs and have no problem fitting in this size. I requested information for returning the merchandise. I had to pay a 25% restocking fee and I had to pay for shipping which cost me 26$. I would not recommend this company being that I am out of pocket for about 70$ due to their poor product.

I haven’t even got my package yet and it’s already been a terrible experience! I ordered close to a month ago and had to reach out a week later cause there was no update on my order. Turns out my order was delayed 3 weeks, but they didn’t inform me until I asked what was going on. It was getting close to my suppose delivery date and had to contact them again because I still had no update. They told me they just got inventory and we’re going to send out my order immediately. FOUR days later sill nothing on my order. Today I contacted them for the THIRD time about my order and how I got no update whatsoever. They told me my order shipped yesterday, but only sent me confirmation AFTER I contacted them. Almost a MONTH later I’m finally about to get my package this week. I would’ve understood if they told me the item was unavailable until a certain date when I ordered. But since they took my order without having inventory and didn’t say anything until I reached out is POOR COMMUNICATION!!! They advertise “Fast Shipping” yeah no. I will say they have fast customer service, they responded right away. But wow simple order communication is a 0. I will not be ordering from them again and we will see when my package arrives if it’s what I ordered. I DON’T RECOMMEND!!!!!