Cablenet Communication Systems PLCReviews of cablenet.com.cy

Unstable Slow not reliable not reasons to use often dropping connection

My name is jasmine from India. M using Cablenet sim card from last year . I am not alone I have also group of girls mostly girls are using Cablenet.Now everybody facing problem with low speed of internet its really bad so please improve your internet speed otherwise soon everyone will throw the Cablenet sim card of cablenet . We gonna buy epic sim as well 🙏🏻

I am extremely disappointed with Cablenet’s service and customer support. On both occasions I contacted them, even after selecting English as my preferred language, I was initially spoken to in Greek. I had to repeatedly ask multiple times whether they speak English before they finally switched. This happened more than once and felt disrespectful and unprofessional. On the first incident, I was without internet for almost an entire day. I informed support that I work from home and urgently needed a stable connection, but no technician contacted me during that day. Only the next day, when the issue had already resolved itself and I no longer needed assistance, I received a call from a technician. On the second incident, I lost internet connection while working and during a client meeting. Once again, I contacted support and was transferred to technical assistance. However, the technician did not perform any real troubleshooting or investigation. During the call, my internet happened to return, and the only response I received was a simple “everything looks fine.” There was no proper analysis, no questions about the cause of the issue, and no effort to ensure stability or prevent it from happening again. I pay for this service every month and expect a professional and reliable internet connection, especially as I depend on it for my work. Unfortunately, the level of support and reliability provided has directly affected my ability to work.

Took some time but got what was promised! Thank you Cablenet!

If someone wishes to deal with a company that does not give a damn about its customers Cablenet is the company for you! In all my 75 years I have never come across such incompetence, inefficiency and such apathy towards customers and will personally give Cablenet a Nobel prize if there was one for completely and utterly ignoring customers!!

Very satisfied with the overall service and reliability. Good prices, customer support is responsive & the experience has been smooth throughout.

incredibly shitty unstable mobile internet connection, peridocally (which can last for 5-6 hours) disconnect every 5 min app that scams with prepaid money zero customer support (email, site form)

Excellent ISP in Cyprus. Offers are available to existing customers too. A company that respects its existing customers and not only about new.