Leticia G.
Quick and Attentive
It was quick and attentive, and my ring looks stunning!
Response from BY VIVEJun 15, 2023
Thank you, Leticia! We are glad you are happy with the outcome.

Luxury Aftercare for Fashion.At BY VIVE, we provide excellent online jewelry and handbag repair services. Our skilled artisans offer a range of services, from cleaning and appraising to plating and repairing your luxury jewelry. Whether your handbag needs a simple cleaning or a complex leather replacement, we'll bring it back to life. Trust our vetted artisans to provide exceptional service, anytime and anywhere. We handle all your repair needs from the comfort of your home. Secure transport and vetted services experts.Unparalleled care, facilitated by seamless customer service. You don’t compromise on your possessions, we don’t compromise on you. We are on a mission to empower the luxury market's journey to sustainability by restoring people's valuable and treasured goods for a lasting second life. Give your beloved jewelry and handbags the care they deserve with BY VIVE.
BY VIVE (byvive.com) has 60 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
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Leticia G.
It was quick and attentive, and my ring looks stunning!
Response from BY VIVEJun 15, 2023
Thank you, Leticia! We are glad you are happy with the outcome.
Clare J.
Rob was super helpful! By Vive is great, can’t wait to order again!
Response from BY VIVEJun 15, 2023
Clare! Thank you so much. Until very soon!
Alec Y.
Incredible service was able to help with all my needs in an easy manner!
Response from BY VIVEJun 15, 2023
Thank you, Alec!
Stephen P.
Great communication! Thanks rob
sarah
I am so glad I decided to work with BY VIBE to recreate a sentimental ring that I have. First off, the ring came out even better then I expected it to. I really appreciated how the company kept me in the loop and had me approve the final design. Most importantly, the customer service was absolutely exceptional. I will definitely be working with this company in the future when I have another project for them. I recommend them for anyone who needs to repair jewelry, or even recreate an old piece. Totally worth it.
Response from BY VIVEJun 15, 2023
Sarah - We are so glad that you are happy with the result! Thank you for your trust in our business and that you took the time to write the review. Until very soon!
Valeria E.
I was searching for a quality place to get a necklace gold plated. This necklace is very sentimental and I was very critical of where to take it. I found By Vive and had a call with them that layed out the process, timeline, and care they would provide. I got it back in a week and a half and I was amazed it looks amazing. I will certainly be using their services in the future and would recommend their gold plating to anyone.
Response from BY VIVEJun 15, 2023
Thank you for your trust! We couldn't be happier for you. Until very soon, Valeria!
Toki
They did a great job resizing a custom, non-traditional shape engagement ring. Jesse was very helpful and communicative, letting us know what to expect and where our ring was in each step of the process.
Lucas C.
BY VIVE gave me peace of mind when sending in my watch for repair. With this being such a meaningful timepiece to me, BY VIVE quickly erased my fears by taking great care and handling of my watch with the utmost professionalism. Communication was never lacking and the repair was done with no issues at all. I cant speak highly enough of BY VIVE and will only be using them for all my jewelry repairs in the future.