Consumer
Stay away from Samii ryan company
Stay away from Samii ryan company. They sent me 2 sweat suits with holes and with out tags, feels somebody used it before. I have pictures,, I can provide it!!! I contacted them by email (they do not provide phone number). In 4 days I got respond from them, I have to follow directions on their websait and feel out return/exchange form. This form let me exchange one sweat suit and they charge me for return by their mistake. In a week I received sweatshirt with out tags, after someone used it. Its ridiculous, I contacted my bank, I will report to this company to all burns I can. They will be shut down! Quality of clothes worser then target. Its thing, cheap fabric and they buying whosale and making their stamps. Save your Money, mood! and energy for yourself! Its a lot of good brands spend money on!
Response from Samii RyanMay 14, 2026
Hi — I want to start by saying that what you described receiving is completely unacceptable. Items with holes, missing tags, and the appearance of prior use should never have left our warehouse and should never have reached you. I am truly sorry that happened. I also want to be honest with you and with anyone reading this. This review was left in 2022 and I will not pretend that our company looked the same then as it does today. It did not. Our quality control, our warehousing standards, our customer service processes and our return and exchange policy have all been significantly rebuilt since then. What you experienced reflects a version of this company that we have worked hard to leave behind. We are now a team that inspects every item before it ships, responds to customer inquiries within 48 hours, and offers completely free returns and exchanges for every customer with no conditions. We are a Forbes 30 Under 30 recognized brand worn by over 200,000 customers and we hold ourselves to a completely different standard than what you experienced. I cannot go back and fix what happened to you and I am sorry for that. What I can tell you is that the company you dealt with in 2022 is not the company we are today. I hope you will consider giving us another chance one day. — Samii Ryan, Founder